Reigate, England, United Kingdom
Multi-Agency collaboration with surrey county council, medical professionals, asylum solicitors, home office, emergency services. Oversight of up to 80 residents at any time. Compliance completion for KPI’s. Supported to register and attended medical provisions, asylum solicitors, education and benefits. Conduct risk assessments and develop support plans. Benefit lead & IPA lead (individual placement agreements). An understanding of housing management and tenancy related needs, including those of vulnerable people. Active involvement in NTQ’s.
Managed compliance for KPI’s. Multi-Agency collaboration with surrey county council, medical professionals, asylum solicitors, home office, emergency services. Overseeing up to 60+ residents across 14 properties. Supported to register and attended medical provisions, asylum solicitors, education and benefits. Support managing licence agreements and AST’s. Group classes specifically targeted to homeless asylum seekers and addicts. Conduct risk assessments and develop support plans. Led rental income and core form processes.
Supported those with complex disabilities and health needs. Assisted with benefit applications and tenancy issues. Delivered health, wellbeing, and employment support, including job applications and budgeting. Created spreadsheets and presentations. Built employer relationships for job access, work trials, and placements.
Managed customer queries and complaints tactfully. Maintained records, accounts, and monitored shop profitability. Handled data and monitored fraud/money laundering risks. Managed and trained staff, including rostering.