Caerphilly, Wales, United Kingdom
I am a dedicated and results-driven professional with extensive experience across finance, human resources, business support, and operational management within the education sector. My key focus is on driving organisational excellence through effective financial planning, workforce management, strategic resource allocation, and people development. I have significant experience supporting HR functions across educational settings, including recruitment and selection, onboarding, employee relations, workforce planning, performance and capability management, attendance and wellbeing support, disciplinary and grievance procedures, redundancy and organisational change processes, policy implementation, safeguarding compliance, equality and diversity initiatives, and staff development. Combining strong expertise in financial, personnel, and resource management with a thorough understanding of Learning & Development practices, I work collaboratively with leaders, governors, and stakeholders to create positive, high-performing environments where individuals and teams can achieve their full potential. I am passionate about developing others, fostering engagement, managing change effectively, and promoting a culture of continuous improvement, accountability, and professional growth. With over 25 years of experience spanning financial services and education, I have successfully led and supported a broad range of strategic and operational functions. I am committed to delivering excellence through robust financial governance, effective people management, and high-quality service delivery. My extensive knowledge and practical experience enable me to ensure objectives are achieved efficiently, within budget, and in accordance with employment legislation, regulatory requirements, organisational policies, service level agreements, and quality standards. Through strong leadership, sound decision-making, and a people-centred mindset, I consistently contribute to organisational success and sustainable improvement.
Traineeship Project Officer for Groundwork Wales inspirational Environmental Traineeship Programme to engage young learners aged 16 - 18 who would otherwise be not in Education, Employment or Training. Engaging the hardest to reach young learners to develop crucial life / work skills and behaviours to enable progression to employment or further training. *Manage the marketing and resourcing budget for the programme, actively research suppliers and procurement options keeping auditable invoice records and producing effective reporting *Manage all administrative aspects of running a Traineeship programme *Facilitate the organisation of the programme, including managing relations with project officers, office staff and management at all levels *Provide the main contact point for all queries regarding the programme, arrange visits, promote the programme, host guests, produce written responses and verbal communication *Design and maintain all programme procedure guides and learner records using appropriate IT packages and methods *Record and collate analytical information demonstrating progress towards targets *Prepare and deliver written, verbal or visual reports and presentation to the Trust’s board, marketing events and reporting governing bodies *Develop a network of organisations and groups to ensure effective delivery of the programme’s aims and objectives
Advanced understanding and application of training and coaching techniques and methodologies to provide tailored and innovative solutions to meet strategic business needs and the development needs of individual learners: *Committed to continual professional development and lifelong learning *Skilled at developing others to achieve maximum potential, performance and engagement *Proven coaching skills with tangible outcomes *Development and delivery of Corporate Social Responsibility initiatives; working with several colleges and schools to engage young learners i.e. Employability Skills, Reading/Literacy Skills, Revision Techniques *Preparing and collating event and training material whilst prioritising multiple demands *Procurement, allocation and management of required training resource *Analysis of current procedures and development of appropriate and improved L&D programmes *Evaluating the take-up and effectiveness of L&D programmes *Diary management - Excellent proven reputation for managing multiple tasks and challenging deadlines *Advanced knowledge and use of MS Office - Word, Excel, Office *Advanced verbal and written communication skills - able to liaise with stakeholders at all levels *Excellent organisational skills and advanced attention to detail *Crucial ability to work to tight deadlines and adapt to on the spot changes
Responsible for internal quality assurance through analysis of root cause and identification of continual improvement initiatives
Managing a team of 12 - 14 Investment Associates to engage in delivering excellent customer service