Sara Zellner

Driving AI Development and Integration for Operational Excellence.

Milwaukee, Wisconsin, United States

About

With a strong background in operations leadership, I bring structure, precision, and scalability to AI development—driving impact at the intersection of people, process, and technology.

Experience

  • Business Development Manager at Phoenix Logistics, LLC
    Dec 2025 - Present · 7 mos

    Provide clients with full range of services (warehousing, transportation, logistics) Logistics expert with experience in commodities/industrial sectors, strong negotiation, and CRM skills to drive growth for your organization.

  • WM (Hybrid)
    • Operations Manager
      Sep 2024 - Dec 2025 · 1 yr 4 mos

      Led route optimization and fleet utilization strategies to meet operational goals and improve service efficiency. Coached frontline drivers to improve performance and retention through targeted development plans. Conducted root-cause investigations for all incidents, ensuring corrective actions and regulatory compliance. Audited daily route documentation (DVIRs, HOS Compliance, service tickets) to maintain operational integrity.

    • Route Manager - Commercial Accounts
      Sep 2024 - Dec 2024 · 4 mos

      Building strong driver relationships and working closely as a team - globally. Putting people first. Promoting safety always; fully committing to the organization’s mission and mindset.

  • Freight Manager at Wayfair
    Jan 2024 - Sep 2024 · 9 mos

    Managed 3PL relationships and increased Carrier Manager sourcing by 31%. Delivered daily KPI reports on delivery performance, customer satisfaction, and equipment utilization. Collaborated across internal teams and external partners to exceed logistics goals through root-cause analysis.

  • Contract Operations Manager at EVO Transportation
    Jan 2021 - Oct 2023 · 2 yrs 10 mos

    Oversaw a $68M contract with 70 OTR drivers, 3 driver managers, and 58 tractor-trailer units across 2,000 miles. Maintained a 98% on-time delivery rate and increased equipment ROI by 71%. Boosted local driver retention by 34% through engagement and coaching. Developed two mobile apps to enhance dispatch efficiency and support real-time decision-making. Managed terminal operations and 24/7 dispatch centers both onsite and remotely.

  • Logistics Team Member at Target
    Jun 2012 - Jan 2021 · 8 yrs 8 mos

    • Supply Chain Management and Distribution • ≤ 98.0% Inventory/Warehouse Floor Utilization daily • Completing outbound/Inbound in paperwork