Toronto, Ontario, Canada
I am a Computer Engineering student with hands-on experience across software development, systems-level coursework, and Quality Assurance. I bring a balanced engineering mindset comfortable working across software and hardware concepts, with a strong desire to learn quickly!! Looking forward to making great connections.
• Contributing to hands-on engineering projects involving the design and development of robotic systems (Battle bots). • Collaborating with a multidisciplinary team to design, prototype, and test innovative engineering solutions.
• Resolved customer issues and escalations by identifying problems, communicating solutions, and making judgment calls, leading to higher customer satisfaction and smoother store operations. • Maintained compliance with store policies and safety standards, supporting loss prevention and ensuring a reliable, organized front-end operation. • Handled cash management and transaction oversight, including balancing registers, resolving discrepancies, and processing refunds, ensuring accuracy, compliance, and minimal financial variance.
• Conducted manual UI/UX and functional testing for web applications on iOS devices, ensuring a smooth and intuitive experience for end users. • Reported bugs and usability issues in detailed Microsoft Excel logs with reproducible steps, helping teams improve product reliability and UX. • Tested authentication flows and edge cases across multiple devices to verify secure and consistent functionality.