Gwalior, Madhya Pradesh, India
Digital Marketing Consultant | Recruitment Specialist | Marketing professional | Business Development | Good interpersonal communication skill | Financial Modelling | Research Analyst | Stock Market
Managed a team of 10+ staff members to drive daily loan collections and meet monthly repayment targets. Allocated portfolios/routes, tracked bucket-wise collections in MIS, and followed up on delinquencies. Conducted customer visits and negotiated repayments/settlements to improve recovery and portfolio quality. Coached staff on documentation, compliance, and customer communication to improve productivity and outcomes.