Carmen Santiago

AVP Global Investment/Trade Support/Settlements Specialist/Operations Analyst

New York, New York, United States

About

BA Professional operations specialist with solid experience in back office operations, Clearance, Receive & Delivery, Foreign Exchange with Global and Domestic Settlements. Extensive front office trade support, reconciliation and investment product knowledge. Skilled in Documentation Research, Outstanding organizational skills and problem solving techniques. Excellent time management skills and technical proficiency. Quick books, 2010 Advance Excel, Word, Access, Outlook and Power Point. Bilingual: English/ Spanish

Experience

  • Retirement at Career Break
    Dec 2022 - Present · 3 yrs 7 mos

    I like to thank all colleagues who have shared so much and have enriched my life in this journey of learning it has help me be the best that I can offer. I Wish all blessings and the best of the coming year. Have a wonderful Christmas 🎄🎁 and a happy New year 🎉🎊🎆 !!!

  • Securities Lending Administration at MUFG
    Jul 2017 - Dec 2017 · 6 mos

     FICC Processing  SLG reports  Swift Wires MT202 Creating and processing interbank 2 party payment for institutional accounts  Swift MT103 Processing Customer transfers to Beneficiary accounts  Swift MT599 Bank to bank lot payments encrypted MSG  Used alert application to retrieve instructions Processed and input incoming and outgoing wires.  End of Day Processing Projects and Training  Support SSAE16 audit  Tri-party and Collateral reconciliation  Microsoft Office, Bloomberg, Knowledge - Global One, JPMC Access, JPMC Markits, TradeWeb, Business Intelligence, FICC RTTM/CFM. Loaned BBH

  • Corporate Actions Analyst at BNY Mellon
    Sep 2016 - Dec 2016 · 4 mos

     Daily Creation of Corporate Actions Packages PSCA  Mandatory, Voluntary, fixed Income, Equity Products  Exchange offers, Return of Capital, Repurchase Offers  Tender offers Regular and Prorated ,ROCA  Updates of Terms and conditions  Conversions, cash and stock merger  Spin off, ID Changes  Retrieval and Reporting of CA Stationary file =Special Cash Reports  IDC Reporting /IDC Retrieval  Bloomberg Uploads Reports for price updates  Systems, WORKBENCH/ IDC /DTCC/BLOOMBERG/ GSP BNYG210, TSOC/REUTERS/  INVESTONE/PSS2/SHAREPOINT/CCH/EPIC

  • Trade Support Analyst Consultant at BCP SECURITES
    Feb 2016 - Aug 2016 · 7 mos

     Confirmations, corporate actions, account opening, inter-action with salesmen and traders,  Knowledge of Bloomberg and Pershing NetX360 Counterparty Reconciliation Microsoft excel.  Reviewing Finra Documents Checking Schedules Checking Confirmation threw CTM  Transaction Processing and Operation Control  Receiving audit requests from customers and issuing replies accordingly  The preparation of manual payments and free format messages directly to swift alliance.  Overseeing swift messages received from overseas offices according to instructions into proper CHIPS/Fed wire formats MT202,MT102 ,MT599  Making sure of Code entries and Signatures are correct  Checking of large dollar amounts to transactions lists  Monitor incoming funds and send confirmation of funds to overseas offices  Send confirmations for priority payments released  Provide customer support for transactions via email and phone

  • AFLAC GLOBAL INVESTMENT at AVP GLOBAL INVESTMENTS OPERATIONS SPECIALIST
    Jan 2013 - Apr 2014 · 1 yr 4 mos

     Process of confirming reconciliation and trade data. Confirming trade details provided by trader trading with each, counter party.  Trade data confirmation  Affirmation of multiple Hedge fund accounts  Allocation of each trade via Bloomberg Vcon.  The process of using the Bloomberg blotter to create a trade template using the cache sheet and point trade template point.  Addressing all e-mails concerning trade operations department.  Creating Vlookup Pivot table Formatting accounts for Reconciliation,  Documenting the day's trade activity including but not limited to broker recap security descriptions screen EOD blotter from trading etc. This is scanned and mailed to IA-Columbus. Columbus then books to CAMRA System.  Trade administration BNY:  the process of booking trade to bony workbench  Trade administration- Barclays point:  The process of uploading the trade’s templates to the Barclays point system.  Deal documentation: the process of gathering the prospectus of new securities holdings and trade packages to archive in system Net query.  Delegating new Procedures and Project implementation  Settlements fail control Escalation to Broker for fails pending settlements of value date.  E-mailing and calling to ensure trade settles in a timely manner.  Barclays daily point price upload:  Preparation of ‘Price File Templates’ for use, as a prerequisite to data aggregation/verification and it’s uploading into Barclay’s POINT,  Accessing and extraction of GIMS User Collation – U.S. Reports pricing data. Backup for Corporate Actions and Derivative Operations  Golden source:  Adding global tickers to security when requested in Golden source.  Creating new global tickers when requested in Golden source.  Sector changes and ticker changes when requested updating issues, party state domicile credit country when needed. Adding new securities when requested in Golden source.  Primary scanning project implementation: 