L'Alfas del Pi, Valencian Community, Spain
Strong organizational and administration skills | Refined and developed structures.
• Supported the management team and increased the efficiency of daily operational activities within the organization. • In-house accounting support; managed daily financial transactions for accounts payable and receivable and general ledger administration. • Organizing and optimizing the in-house file system and financial system by creating customized systems and utilizing Quickbooks to support administrative goals. • Preparing, processing and managing incoming and outgoing invoices, with accurate recording and tracking of payments. • Pricing, ordering and importing of goods and materials. • Maintained a friendly and professional contact with customers and suppliers for optimal working relationships. • Performed administrative duties; for consignment stores, inventory, launching the webshop, creating marketing materials and providing customer support especially related to the sales of the Phish Phaktory Bags brand.
• Provided support to small businesses for administrative tasks, marketing, social media and creating work systems. • Refined and developed structures within small businesses, both digital and on-site, to maximize efficiency and promote growth.
• Optimized business processes, including implementing and organizing the new POS system, from product receipt in the warehouse to sales in the store. • Actively managed and promoted the social media channels (Facebook, Instagram, Website) to increase online presence and drive engagement. • Maintained customer relationships and ensured timely payments of invoices. • Performed back-office tasks such as financial administration and accounting. • Developed and updated marketing materials, including designing and distributing posters, social media statements and maintaining the company website. • Assisted with general retail tasks and sales support.
• Maintained relationships with partners; charged commissions for referred customers. • Customer and supplier contact, as well as communication with competitors. • Managed and optimized social media channels (Facebook, TripAdvisor, Instagram, website) and increased online visibility. • Improved in-store (non-verbal) communication for a better customer experience. • Optimized in-store product displays. • Developed new and improved marketing materials. • Organized and executed events.