Sanjay Verma

Delivery Manager at Tata Consultancy Services (Six Sigma Green Belt Certified)

Noida, Uttar Pradesh, India

About

EXECUTIVE SUMMARY- An astute professional with around 10.5 years of experience in Procurement, Logistics, Order Management, Supply Chain Operations and Import & Export Operations. A progressive experience and proven record of significant and successful contribution in supply chain management, project management, process improvement, business analysis/evaluation, people management in a wide range of process that previously had no standards and programs in place. Excellent interpersonal, analytical & negotiation skills with proven ability to work steadily under pressure and various crisis situation. Outsourcing by defining continuous improvement processes, presiding over lively brainstorming sessions, building consensus, recognizing and accelerating peer's strengths, delegating the "right" task to the "right person", and building balanced team that can conquer any obstacles. PROFESSIONAL SUMMARY: Strong competencies across Material Planning, analyzing & Execution, Procurement, Supply chain & Global Operations Order Management, Business analysis, Inventory Management, Business strategy planning & Project Management. Techno-functional knowledge in Supply Chain, Procurement, Order Management, Logistics. Working hands-on experience in data analysis tools – Oracle, Support Central, SFDC & Microsoft Office. Interpret data, analyze results using statistical techniques and provide dashboard view to senior management / stakeholder such as – VP, Directors, GM & operational excellence. In Global Operations, Order Management for healthcare client. Ensure the KPIs are met on daily basis. Preparation of the transition related documents such as SLAs, BCP, FMEA, SIOPC’s & process maps. Prepare QCP’s and review with quality team. Identify areas of process improvements and submit a case study to management. Raising indent for Non Listed items of GE, get quotes & procure them. Prepare and review SOP’s with clients. Process audits by preparing audit checklist and report to supervisors. Identify areas of process improvements and submit case study to management. Adaptable and a quick learner; possess skills to work under pressure.

Experience

  • Tata Consultancy Services (14 yrs 4 mos)
    • Delivery Manager
      Apr 2012 - Present · 14 yrs 4 mos

    • Team Lead in Order Management Profile, SCM
      Dec 2012 - Feb 2024 · 11 yrs 3 mos

  • OTR Specialist in GE Healthcare at GE Healthcare
    Dec 2011 - Apr 2012 · 5 mos

    Order Validation with Sales Team/ Prod. Manager/ Finance for costing. 1. Checking orders terms and condition as per company’s policy. (SICOI/ Sales/ Indent Deals/ Mercantile deals) 2. Scrutinizing the L/C and other payment terms & provide Indent & Mercantile deal invoices. 3. Logistics solution and Execution planning. • Purchase of Medical Equipment and Gas pipeline materials from Principle and local suppliers as per Customer Specification and Configuration. • Coordination with Vendors for duly delivery of Materials. • Coordination with Freight forwarder for shipment and with clearing agent for Customs clearance of equipment’s. • Billing and Delivery of Equipment’s to Customers Considering the sales tax rate and statutory form requirement (like entry tax, Octroi, SICOI etc.) • Selection of Freight forwarder, transporters in inland on basis of Cost and Service

  • Certified Financial Consultant at HDFC Standard Life Insurance co. Ltd
    May 2007 - Jun 2008 · 1 yr 2 mos

    Accountabilities: Handling the entire gamut of tasks pertaining to sales and sales communications. Undertaking market analysis and research to find out the competitor's activities. Designing and producing sales collaterals. Foresee market demands of products and services and formulating strategies accordingly.

  • Customer Service Executive at First source Solutions Ltd
    Sep 2006 - Jan 2007 · 5 mos

    Accountabilities: Solving HNI customers Query post sales. Assisting HNI customers solving their problems.