Ireland
A highly motivated sales executive with experience in all aspects of sales management, market development and successful background in business turnaround, with the proven ability to develop specialized marketing strategies. Effective at motivating others to achieve individual and organizational goals with successful sales methods and training procedures. Career built in the areas of sales, marketing and business consulting in large national and multinational companies in the service sector as insurance, financial, payment, banking and education. Preparation of Strategic Planning Actions commercial, marketing and administrative, with resource allocation, developing, monitoring and implementing the action plan to reach the targets. Deliver financial and marketing results in line with agreed short, medium and long-term goals. Coordinating complex long-term projects with multiple partners internal and external providing ensure customer satisfaction and to align customer expectations with sales. Responsible for resolving problems; identifying and analyzing trends; monitoring competitor activities and responding to customers’ needs. Replying to customer service as the technical and commercial information for building customers relationship. Develop customer individual sales strategies, including product positioning, pricing, and channels of distribution, to differentiate the company from the competition and grow the business with value-added new product introductions.
Conducted consulting services in the areas of organization development and strategic marketing planning, sales, training, and motivation. I have worked in the segments retail, health, and information technology and service providers.
Training class, seminar in which the participants work in groups to solve actual work related task to gain hands- on experience. Courses in Company as: Negotiation; Sales; Leadership; Customer Service; Call Centre.
Responsible for the southern regional office management. Development of strategic actions, training, business plan, and goals. Preparation of sales motivation campaigns. Organized ongoing programs for sales personnel with training in sales and products knowledge, thereby decreasing staff turnover by 0% and increasing met-targets by 57% on the semester. Increasing regional sales new products from R$3 million to R$6 million annually training and motivating staff.
Restructure and expand the sales and marketing area. Creation and implementation of trade policy, relationship, and credit. Development and implementation of the Strategic Planning, Forecasting, and Budget. Managed a team that increased Brazil sales by 170% in 03 years exceeding the target of business. Introduced new financial product and service, resulting in an initial 43% sales increase and growth rate of 23% annually.
Product creation and preparation of business proposals, negotiation of rates and tariffs; Customer and prospect customers of retail, industrial and service providers. Full responsibility for sales and actions of marketing and merchandising - signaling POS's (Point Of Sale) and sales campaigns. Manages corporative relationships with Brazilian Banks and VisaNet -Visa and direct marketing & product initiatives, promoting card usage and new business initiatives. Develop Acceptance strategy for the Brand, expanding card acceptance in the country, working together with Associate Banks to achieve the expected results. Increased of the sales in 2003-2004: E-Commerce: 48% and Recurring Payments: 280%. Reduced the affiliation process time of new points of sale for the VIP accounts in 45 %, migrating the process from physical to electronic.