Longwood, Florida, United States
I am a Registered Nurse with diverse experience across pediatrics, adults, and geriatrics in acute care, outpatient, and primary care settings. My background includes clinical nursing, telephone triage, utilization management, and prior authorization and appeals, allowing me to support patients throughout every stage of their healthcare journey. With a strong foundation in evidence-based practice and patient advocacy, I specialize in navigating complex care plans, improving access to treatment, and collaborating with multidisciplinary teams to achieve optimal outcomes. I am known for my analytical approach, attention to detail, and ability to balance clinical excellence with operational efficiency. Whether supporting patients at the bedside or behind the scenes, my goal is always to deliver high-quality, compassionate, and accessible care. I am open to opportunities in clinical review, utilization management, care coordination, and healthcare operations where I can continue making a meaningful impact.
Occupational Health
Arnold Palmer Pediatric Dialysis
Arnold Palmer Hospital for children
Answering incoming calls from hospital personnel and doctors regarding urgent patient treatments that need arranging. Receiving and inputting patient information. Dispatching nurses for STAT and emergent treatments. Having good telephone etiquette and customer service skills.
Promote and ensure proper policy and procedures are being implemented. Observe and document performance improvement evaluations; counsel staff on any necessary changes needed. Collected and analyzed data on areas of needed improvement; used data to implement education for improvement. Correspond with accreditation surveyors and implement change arising from inspections, such as form changes and applicable policy changes. Reviewed electronic medical records for compliance and errors.