Sandra R.

Customer Service & Logistics Specialist | Owner of On Point Notary Services of FL LLC

Miami-Fort Lauderdale Area

About

With extensive experience in high‑level administrative support, logistics coordination, and customer service, I bring a strong blend of operational expertise, organizational discipline, and people‑focused communication. I manage complex day‑to‑day functions efficiently and professionally while building positive relationships with executives, cross‑functional teams, and customers. My background spans both internal operations and front‑line service, allowing me to streamline processes, resolve issues quickly, and create smooth, reliable experiences for everyone I support. Core Strengths: Proven ability to manage multiple priorities while maintaining accuracy, momentum, and operational clarity. Expertise in logistics coordination, including scheduling, resource planning, vendor communication, and workflow optimization. Proactive support style that anticipates needs and streamlines administrative and operational processes. Strong sense of integrity, discretion, and confidentiality when handling sensitive information. Accountable, solutions‑oriented mindset with a commitment to efficiency and continuous improvement. SKILLS ● Customer Service ● Record Maintenance ● Letter Drafting ● Events Coordination ● Staff Training ● Bilingual - Spanish ●Corporate Travel ● Office Procedures ● Calendar Management

Experience

  • Customer Service/Logistics Specialist at AB Enzymes
    Dec 2023 - Present · 2 yrs 7 mos

  • Owner at OnPoint Notary Services of FL LLC
    Jun 2023 - Present · 3 yrs 1 mo

    At On Point Notary, we deliver unparalleled mobile notary services to both individuals and businesses. Our unwavering commitment to protecting your interests and ensuring compliance with all legal requirements for notarization of documents and loan signings is unmatched. Trust us to provide top-quality services that exceed your expectations.

  • Agro Products & Services (25 yrs 3 mos)
    • Executive Assistant/Logistics Coordinator
      Apr 1998 - Jun 2023 · 25 yrs 3 mos

      Assisted in managing shipping documentation for steel imports to our subsidiary in Haiti (GB Group). Provided proactive support to the operations VP and executive team for streamlined processes with suppliers and timely transportation of goods.

    • Executive Assistant
      Apr 1998 - Jun 2023 · 25 yrs 3 mos

      • Provided a high level of support to the Chairman, President, and senior-level executives by managing calendars, travel, and other related needs. • Assisted the Office Manager in organizing and executing all front-office tasks. • Oversaw procedures for retention, protection, retrieval, transfer, and disposal of records. • Responded immediately to shifting priorities/deadlines while expertly handling all aspects of the office. • Assigned and regulated administrative functions by delegating responsibilities. • Provided assistance to the finance team by helping with yearly audits, processing weekly account payables, reviewing expense reports, and monitoring budget variances. • Responsible for managing wire transfers and keeping in touch with the banks involved in the process. • Liaised with the Group’s Corporate Counsel by scheduling quarterly conferences along with the timely execution of related documents. • Assisted corporate attorneys in managing the execution of legal documents and fulfilling notarial and apostille requirements when necessary. • I provided highly efficient support for unforeseen initiatives that arose across various divisions.

  • Administrative Assistant at South Florida Associated General Contractors
    Jul 1989 - Feb 1998 · 8 yrs 8 mos

    During my time at AGC, I served as an administrative assistant and collaborated closely with the Chapter's Executive Vice President. My duties encompassed a range of responsibilities, including overseeing the production of the monthly newsletter, coordinating the Yearly Golf Tournaments, scheduling Chapter Dinner Meetings, and managing the Continuing Education program. As the main point of contact for Chapter Members and prospective new members, I prioritized meeting their needs and offering help whenever required.