Antwerp Metropolitan Area
Experienced Front Office Agent with a demonstrated history of working in the chemicals industry. Skilled in Spanish, English, French, Italian, German, notions of Portuguese and Russian, SAP and Sales Force (service cloud). Strong support professional with a Vertaler-Tolk Nederlands-Frans-Spaans focused in Dutch, Spanish and French Language and Literature from Katholieke Vlaamse Hogeschool Vertalers-Tolken.
Order Processing and follow up (SAP) Sample orders processing (Ace, Lotus Notes + SAP) Complaint handling and follow up (SAP) Providing information and documentation and responding to customer queries Internal contacts with production planning, sales, accounting, quality control and shipping (Europe and US) External contacts with European clients and distributors in 6 languages (Processing price quotations) (SAP) Outlook + Sales Force (service cloud)