Brookvale, New South Wales, Australia
Solid background experience and capabilities amalgamate from technical leading, consulting to managing IT for various national and multi-national companies with cross-platform. A solutions-focused, team oriented technical lead with well-rounded experience and hands-on skill in the successful design and delivery of highly effective solutions. Strong pursuer and aligner of IT services with the current and future business needs to improve the performance & quality of the services at low cost. Proven track of achievements for complex system integration, High Availability, Disaster Recovery, Business Continuity, Knowledge sharing & Team Lead, Quality Assurance and Performance enhancement etc. Key Skills; *Solutions Design & Delivery Lead: Hands-on to estimate, prepare and present the budget & resource planning to project management and stakeholders in-line with project delivery time-lines. Consistently practices ongoing development & refinement methodology to ensure that the solution meets the business needs. Practice standard Project delivery methodologies (i) Agile & Scrum (ii) RAD - Rapid Application Development (iii) Critical Chain/Path and (iv) DMAIC, a subset of Six Sigma, – (Define, Measure, Analyze, Improve, and Control). * Technical Consulting; As a Sr. Product Specialist filling gaps for ECM solutions and facilitating customers to procure the best fit solution. Furthermore, engaged as product mater expert for Critical Global customers under 24x7 customer care services for resolving products/solutions bugs/issues. * ECM / EIM Expertise: Hands-on within various Business Critical OpenText cloud components and modular applications like Content Server & Archiving Solutions, Business Workspace for SAP, xECM for SAP, ECmLink, VIM, ICC, OTE, Web Content Sharing via Tempo, CWS, ELS, Runtime & Core Services, OTDS, Microsoft SharePoint integration, Record and Contract Management, Workflows, Web Services, WebReports, Forms and Web Forms etc.
Strategic Planning: Collaborate with the executive team to develop and execute comprehensive operational strategies aligned with our Clients goals and objectives. Process Optimisation: Conduct a thorough analysis of current operational processes, identifying areas for improvement, and implementing streamlined solutions to boost efficiency. Resource Management: Ensure optimal utilization of resources, including manpower, technology, and budgets, to achieve operational targets effectively. Performance Monitoring: Implement key performance indicators (KPIs) to track and measure the success of operational initiatives and ensure alignment with business objectives. Risk Management: Develop and implement risk mitigation strategies to safeguard Conqr against potential operational disruptions. Cross-Functional Collaboration: Foster effective communication and collaboration between different departments to enhance cross-functional efficiency and resolve operational challenges. Budget Oversight: Work closely with the finance team to create and manage operational budgets, ensuring cost-effectiveness and financial sustainability.
As an SAP-OpenText VIM specialist, the key objective was to implement Vendor Invoice Management solution workflow customize VIM workflow on using OCR based Invoice scanning to automate FICO-AP operations for Services Australia.