United Arab Emirates
I don’t just analyze data—I help build ecosystems where technology and education collide. At Creative Robotics, I drive commercial strategy through business development, revenue growth, and social media storytelling that translates complex AI concepts into engaging narratives for the UAE market. My deepest passion, however, is educational impact. I coordinate our Partner School Project as the External Coordinator, overseeing our KG–Grade 12 AI and Robotics curriculum from end to end. I also mentor high school graduates through our Internship Program, guiding them as they build, test, and program real robotic systems—from troubleshooting Raspberry Pi to coding Arduinos. Beyond my professional pursuits, I am a passionate musician, proficient in playing the guitar and singing. My love for the outdoors fuels my adventurous spirit, whether it's camping under the stars, engaging in thrilling adventure sports, or exploring new destinations through travel. Bridging business growth with future-ready education is my mission; if shaping the next generation of Middle Eastern innovators excites you, let's connect.
I drive commercial growth and educational impact in the UAE's AI and Robotics training sector. My role covers: ● Business development strategy & revenue growth ● Social media management & brand storytelling ● External school partnership coordination ● K-12 AI and Robotics curriculum oversight ● Liaison between technical teams and school administration ● Internship program lifecycle management ● Mentoring graduates through build, test, and training phases ● Stakeholder communication and relationship building ● Bridging commercial objectives with educational outcomes I'm on a mission to ensure that the UAE's youth aren't just consumers of technology, but its creators.
The role of an Associate Customer Service Manager involves interacting with academic researchers globally, understanding their needs, and proposing solutions. It also includes the responsibility of achieving monthly conversion targets, directly impacting the organization's revenue. Job Responsibilities: ● Responding to customer inquiries. ● Monitoring customer channels for lead conversion. ● Analysing customer history and buying patterns to recommend solutions. ● Collaborating with departments to meet customer deadlines. ● Identifying market and customer trends and sharing the same with key stakeholders. ● Providing timely post-sales support for customer queries and complaints.
The role involved providing comprehensive customer support through various channels, including calls, emails, and social media platforms. Additionally, assisting customers with online account management and offering guidance on website navigation and troubleshooting. Job Responsibilities: ● Assisting clients over calls, emails and social media (Facebook, Twitter and Instagram) ● Handling customer inquiries and providing product information. ● Processing orders, returns, and exchanges efficiently. ● Resolving customer issues, complaints, and concerns. ● Assisting customers with online account management. ● Providing guidance on navigating the website and troubleshooting.