Samuel Raj

Client Services Manager - Helping Enterprises in their Digital Transformation Journey around SAP || Salesforce || Data Analytics || Custom Applications || Microsoft || RPA || AWS || Azure || IMS

Hyderabad, Telangana, India

About

Experienced professional with 7+ years of experience in customer relationship management, business development, Account Management and building IT Strategy & supporting the customer IT/business roadmap with a demonstrated history of working in technology-consulting services industry. Degree in PGDM (Sales and Operation) from AICTE. I found my next home at YASH in 2018 and since then have been working with this company and delivery solutions and services around areas such as: • S/4 HANA Transformation/Migration • Microsoft M365 migration and implementation • Building complex Data Platform for future growth of the organization using Azure/AWS/Google Cloud • Digital Transformation • Emerging technologies & principles such as RPA, Blockchain, IoT and Industry 4.0 • Enchaining the customer experience with YASH SMEs following the best industry design principles (with partnership SAP Analytics for Cloud, Tableau, Qlik, PowerBI and so on.) • IT Infrastructure Managed services to support digital transformation For more information about YASH, you can visit us at our website: https://www.yash.com/ or you can contact ME @ +1 251-202-4480

Experience

  • YASH Technologies (Full-time · 4 yrs 6 mos)
    • Manager - Client Services (APAC)
      Oct 2024 - Present · 1 yr 9 mos

      Identify opportunities, Establish & Nurture relationships with new clients to help New Business Development & Account Management. Drive Channel-Partnership, work closely with Account Executives to strengthen relationship and expand footprint. YASH Technologies Specialized in: - Consulting, Application Development, and Maintenance, Digital Transformation, Application Modernization and Integration Services - Digital Workplace Services - ERP,(SAP, Microsoft Dynamics 365, Oracle and QAD) - HRIS (SAP SuccessFactors and Workday) - IT Infrastructure Management & Cyber Security - ServiceNow - CRM (Salesforce and Dynamics 365 CE) - Cloud Transformation (Azure, AWS & GCP) - Microsoft Office 365, SharePoint, PowerApps, Power Automate - DevOps - Data & Analytics - Mobility, UI & UX - QA Testing - RPA, IoT & Embedded, AI, ML & Blockchain, PEGA, Outsystems - Environmental, Health & Safety and Sustainability IT Solutions

    • Junior Business Development Manager
      Jul 2022 - Oct 2024 · 2 yrs 4 mos

      Building sales Pipeline for the New York & New Jersey market. Converting Marketing Qualified Leads (MQL) to Sales Qualified Leads (MQL) by handling first level introductory calls & understanding the requirements, pain points & then rollout initiatives to the Onsite Sales team. Co-ordinate with On-site Sales Team to run different campaigns according to the requirement. Involved in training BDE’s about Service offerings of YASH & BD role.

    • Senior Business Development Executive
      Jan 2022 - Jun 2023 · 1 yr 6 mos

      Involved in training fresher’s about Service offerings of YASH & BD role. Generating sales leads across the US market. Building relationships with decision-makers to understand the IT landscape and following up on their IT initiatives. Responsible in running end-to-end process of IT events such as SAP SAPPHIRE, SAP Insider etc. Running Email campaigns by coordinating with Marketing team.

  • Business Co-Ordinator at Tech Mahindra
    Sep 2019 - Nov 2021 · 2 yrs 3 mos

    Connecting with Director and above level prospects via different mediums such as, Phone, Email, LinkedIn and knowing the requirements of the prospects. Understanding the requirement and forwarding that leads to the rain makers. Exclusively working for the US region in Automotive, BFSI and HITECH verticals, to pitch Tech Mahindra’s IT services portfolio. Involved in both new business development and existing account mining. Managed and maintained a structured analysis of target markets, clients, and documentation in the CRM system. Built and maintained relationships with key contacts at potential clients, consulting companies and partners in order to get access to new opportunities.

  • Business Development Executive at YASH Technologies
    Mar 2018 - Aug 2019 · 1 yr 6 mos

    Support onsite sales team in terms of lead generation and Account Mining. Generating sales leads across the US market. Building relationships with decision-makers to understand the IT landscape and following up on their IT initiatives. Coordinating with the Practice & Onsite sales teams to ensure the smooth functioning of the sales process.

  • Digital Marketing Intern at Smart IMS Inc.
    Apr 2017 - Jul 2017 · 4 mos

    Extracting data from DiscoverOrg and LinkedIn. Running Email Campaigns via MailChimp.