New York, New York, United States
I help people tackle their biggest financial challenges through data-driven product development. When I'm not digging into data, you'll find me exploring vegan restaurants, heading to the gym, or planning my next adventure with my wife.
- Drive product optimization across a financial product suite; deliver a UI redesign with +XX% conversion and onboarding simplification with +XX% completion - Spearhead AI automation via Document VQA; achieve ~XX% accuracy improvement and ~XX% cost reduction; build eval systems and drift monitoring - Data mine customer-support data to surface product pain points; built a custom GPT that generates knowledge-base content for users and internal AI agents - Develop ICPs using clustering on won/lost contract data; enable Marketing to focus on higher-conversion segments - Lead cross-functional revamp of client reporting; increase monthly dashboard engagement by ~X× - Manage a full-time Data Scientist and intern cohorts - Define methodology for tracking product usage and revenue KPIs that guide product roadmap strategy
- Recognized by CEO with a company collaboration award - Built customer segmentation for personalized recommendations; lifted activation by ~XX% - Developed student-loan payment prediction model; prevented over $XXX,XXX in overdraft fees and improved payment success by ~X% - Created/analyzed A/B landing-page variants; raised sign-up rate by ~XX% - Partnered with Product on homepage experiments; increased revisit rate by ~XX% and pages/session by ~X%
- Analyzed user journeys to identify friction/drop-off and inform UX tests - Architected client-facing and internal dashboards used for C-suite decisions and investor communications
- Automated social-responsibility reporting; supported purchasing and strategic presentations - Served as a traveling sustainability specialist; helped stakeholders understand and launch sustainability programs
•Answered general inquiries sent to the Sustainability Office & trained new student sustainability assistants in the absence of a full-time campus sustainability manager (Spring ’19) •Organized & participated in on-campus initiatives such as Food Recovery (winner of the ’18 Pitzer Club Sustainability award), Power-Down (winner of the ’17 & ’18 energy reduction challenge among the Claremont Colleges), & Re-Room (a dorm-item-recirculating program intended to serve new students & reduce waste) •Collaborated with faculty & staff to update “Sustainability & Environmental Jobs Board” on the Pitzer.edu domain, a resource for Environmental Analysis majors & minors at Pitzer •Tracked relevant sustainability data, including composting & greenhouse gas emissions
•Analyzed market trends in hay, dairy, & related products to help farm management make decisions regarding pricing & harvesting •Assisted in the implementation of a moisture control program for improving product quality & harvest efficiency •Operated & maintained company equipment in cutting, baling, & inspecting hay •Evaluated water & energy use using ArcMAP, Excel, & Power BI to improve ranch sustainability
•Collected data on energy, food, & general purchasing at the College from various departments & online sources •Examined data patterns & created infographics using Excel & Illustrator to be used in the Annual Sustainability Report presented to the College’s Board of Trustees •Scrubbed data & reported discrepancies; collaborated with supervisor to resolve inaccuracies such as electricity & gas overcharges