Austin, Texas, United States
Experienced Document Management Specialist with 7+ years of experience translating complex project requirements into clear, actionable deliverables. Proven track record of managing cross-functional stakeholder relationships, tracking project progress in Jira, identifying process gaps, and driving on-time delivery. Adept at requirements gathering, workflow analysis, and communicating technical concepts to non-technical audiences. Pursuing CAPM certification to formalize project management expertise.
• Gather and analyze business and project requirements from stakeholders, translating needs into structured, contract-aligned documentation across all solution implementation stages. • Serve as liaison between project managers, subject matter experts, and clients — facilitating requirements reviews and ensuring deliverables meet scope and compliance standards. • Track project milestones, document issues, and manage RFIs in Jira, providing visibility into project status and surfacing blockers for resolution. • Perform QA/QC reviews on technical content, applying process improvements to standardize documentation quality across teams. • Manage full document lifecycle from source material collection through publication and archiving.
• Analyzed team workloads and developed labor estimates to optimize resource allocation across concurrent projects. • Established and enforced document control standards, improving on-time submittal rates and reducing revision cycles. • Served as primary client contact for documentation performance reporting, resolving issues and communicating status proactively. • Designed and delivered onboarding and training programs for new DMS staff, standardizing processes across the team. • Ensured on-time, accurate formal deliverables in accordance with contract terms.
• Expanded document management responsibilities by researching industry best practices and implementing improved internal workflows. • Elevated quality and consistency of formal document submittals through rigorous review and adherence to project-specific standards. • Streamlined version control, routing, and archival processes to enhance efficiency, consistency, and compliance across project teams. • Supported lead-level responsibilities including client communication and cross-team coordination during transition period.
During my time as an HR office assistant, I have performed various tasks including light recruiting, onboarding, filing, receptionist functions, and general office maintenance tasks.
As a Producer for the Todd and Don Show I produced on-air promotional content for advertisers, booked and coordinated on-air guests, created show sound effects and news clips, generated and scheduled social media content produced morning daily podcasts, contributed content to the show blog, and overhauled ad content libraries. • Spearheaded the monetization of podcasts and increased downloads by 12%. • Revamped the stations Twitter presence and grew followers 9% per quarter.