Burnaby, British Columbia, Canada
• Perform pretesting procedures including retinal imaging and topographical scans supporting accurate examinations • Pretest up to 6 patients per hour while maintaining medical record compliance standards • Learned clinic management software within first week, now train new staff on system usage • Manage front desk operations including patient check-in, inquiries, and payment processing
• Managed high-volume orders (50+ in-person, 15+ online) while maintaining customer service quality • Coordinated with team members to optimize workflow and reduce wait times during peak hours • Processed transactions and balanced daily sales with accuracy