Sam Kramer

Client Success Director

Barrington, Illinois, United States

About

Sales Leadership | Team Builder | and something else • Highly accomplished sales executive with proven experience across multiple technology and services domains • Passionate about building and developing strong sales teams and achieving great results together • Client advocate focusing on both short and long term value, demonstrated through repeated, lasting client relationships • Experience working across the insurance value chain

Experience

  • Origami Risk (Full-time · 3 yrs 11 mos)
    • Director of Client Success
      Jun 2026 - Present · 1 mo

    • Director of Account Management - Core Solutions
      Aug 2022 - Jun 2026 · 3 yrs 11 mos

  • IBM (20 yrs 1 mo)
    • Client Director
      Jan 2016 - Jul 2022 · 6 yrs 7 mos

      • Leading large sales team at large multiline insurer, responsible for overall revenue, profit and customer satisfaction targets. • Team focal for all Cloud and Software as a Service (SaaS) engagements including contract negotiations and execution • Utilizing Salesforce and integrated analytics for pipeline management

    • Client Unit Director
      Apr 2008 - Dec 2015 · 7 yrs 9 mos

      - Managed large sales team of account managers/client executives supporting large insurance and banking clients across the midwest. - Dedicated Client Executive for large P&C insurer. Worked together with client on several initiatives across services, software and other solution areas. Teamed with client to outsource their entire infrastructure IT operations for 5 years. Worked involved coordination across many teams and across many countries including India.

    • Regional Services Executive, Financial Services Sector
      Jul 2006 - Mar 2008 · 1 yr 9 mos

      Led team that focused on AMS, BPO, and outsourcing opportunities for Financial Services Sector clients across US. Highlights included implementation of life insurance back office BPO solution for a large personal lines insurer. Acquired broad experience with CRM, Back Office, Procurement and F&A solutions delivered domestically and internationally.

  • Commodity Trader at Archer Daniels Midland
    1987 - 1989 · 2 yrs