Samantha Ong

Community Manager

Singapore, Singapore

About

A creative and collaborative Community Manager, focused in driving growth and raising brand awareness and brand love through customer and KOL campaign strategies. Specialises in cross- channel marketing ensuring that the community of a brand has the best experiences.

Experience

  • Community Manager at HipVan
    Apr 2025 - Present · 1 yr 4 mos

  • Consultant at OtterHalf
    Jun 2023 - May 2025 · 2 yrs

    Building communities for startups, with a particular focus on influencer (KOL) management

  • Community Manager at Moom Health
    May 2022 - Mar 2023 · 11 mos

  • Community Manager at Style Theory
    Aug 2021 - Mar 2022 · 8 mos

    - Owned the development of a strategic ambassadorship marketing plan for all owned and paid channels distribution across business lanes in three markets (SG, ID, HK) - Worked collaboratively with the Amplifications team to build and measure channel KPIs and develop strategies based on hypothesis and insights from data/statistical analysis - Worked collaboratively with content strategists to improve content strategy and maximise distribution of assets, and develop strategies to drive impact for the business

  • Store Manager at The Lucky Shop
    Feb 2021 - Jul 2021 · 6 mos

    - Recruited, trained and supervised staff across two outlets Streamlined store's SOP to ensure a smoother workflow - Worked closely with the marketing team to produce suitable campaigns for new store launches - Outsourced and purchased new brands and products