Denver, Colorado, United States
-Serve as the subject matter expert for subscription-based products, particularly software and cloud solutions -Own the North America (NA) target and renewal strategy for all subscription-based products
-Managed book of 3,500+ accounts in Enterprise, Education, and Government sizes 1-999 - Provided customers with complete solutions including hardware, services, software, and accessories - Conducted virtual product presentations for retention and acquisition customers -Direct sales on Small Medium Business team in an acquisition based role - Drove new business daily with minimum of 50 outbound calls, emails, and follow-ups - Built trusted relationships with customers by promptly responding and solving issues
-Utilized and maintain customer database for phone calls, product launches, events, and appointments -Maximized sales by helping customers select and purchase the correct merchandise based on their individual needs -Achieved and maintained a daily UPT of 2.5, AUS of $ 60, and an SPH of $70 -Responsible for completing 25 phone calls daily to follow up with customers -Performed a minimum of ten mini facials weekly on customers when applicable -Responsible for opening and closing duties, including handling cash and sending email recaps to corporate daily -Built personal sales by demonstrating multiple products and listening to key words from customers