City of Cape Town, Western Cape, South Africa
Experienced and purpose-driven Human Capital professional with over 20 years in HR, including deep expertise in Talent Management, Recruitment, and Business Partnering within the financial services industry. With a strong academic foundation (MBA and BComm in Human Resources), I bring a strategic mindset combined with practical, people-centered execution. I’ve partnered with senior leaders to drive talent strategies across diverse environments—from branch networks to specialist centres of excellence. I am passionate about employee experiences, career pathing, leadership development, and enabling business performance through people. Known for my collaborative approach, adaptability, and commitment to meaningful change, I thrive in dynamic, team-oriented settings where talent is recognised as a key lever for success.
Full spectrum of Human Capital functions such as performance management, talent management, recruitment, Human Capital strategies etc
Head Hunting / Recruitment: •Headhunting and sourcing specialized skills sets for current vacancies. •Utilizing creative and innovative methods to source scarce skills. •Ensuring that set targets are reached. •Managing internal client expectations and client relationships. •One on one interviews conducted. Administration: •Processing MIE verifications / background checks. •Capturing biometric fingerprints. •Setting up panel interviews and preparing interview panel packs. •Prepping candidates for panel interviews. •Ensuring that all candidates files are complete according to the First Rand Group policies and procedures. •Conduct and set up psychometric assessments. •Interpret psychometric assessments according to set policies and procedures. •Run and manage advertisements on Oracle. •Regretting candidates according to set turn-around times. •Negotiating offer letters with candidates. •Assisting candidates through their resignation processes. •Sending completed candidate packs to Head Office for filing purposes. •Liaising with Branch and Area Managers regarding new starters.
Recruitment & Selection: •Project managing the recruitment process •Obtaining detailed specs from Clients •Introduction of suitable candidates to clients. •Conducting Culture match interviews on targeted candidates •Ensuring adherence to fair and legal recruitment processes Client Management: •Adherence to Service Level Agreement with client •Continual visibility at all client sites •Maintaining and developing client relations •Managing and educating clients with regards to all recruitment processes •Ensuring growth through offering innovative solutions Temp Management: •Managing +/- 14 temps at various client sites •Absenteeism management •Filling temp vacancies in a short turnaround time •Completing contracts with temporary staff •Dealing with any HR and IR issues that may arise
REASON FOR LEAVING Recruitment & Selection: The company was taken over and there were concerns of stability at the time. •Project managing the recruitment process •Obtaining detailed specs from Clients •Introduction of suitable candidates to clients. •Conducting Culture match interviews on targeted candidates •Ensuring adherence to fair and legal recruitment processes Client Management: •Adherence to Service Level Agreement with client •Continual visibility at all client sites •Maintaining and developing client relations •Managing and educating clients with regards to all recruitment processes •Ensuring growth through offering innovative solutions Temp Management: •Managing +/- 14 temps at various client sites •Absenteeism management •Filling temp vacancies in a short turnaround time •Completing contracts with temporary staff •Dealing with any HR and IR issues that may arise
Clients: •Marketing and sales for new business/clients (including cold calling and knock and drop incentives) •Developing and maintaining strategic partnership with clients •Managing and negotiating Service Level Agreements with clients. •Conducting client meetings as per call cycle (including CELP) •Ensuring that all clients have signed PSA’s on file. •Achieve a minimum of 70% hit rate on all CV’s submitted to client. •Appropriate communication and follow up (first day call etc) Source, Recruit and Select: •Sourcing candidates; placing advertisements and response handling. •Interview, assess and test suitable candidates •Match skill and caliber of candidate to job and client Financials: •Achieving targets and/ or budget. •Zero claims on guarantees Admin: •Professional CV generation and submission to client •Completion of daily activity progress report (DAP’s) •Performing necessary checks (Reference and Verification) •Maintain Data Integrity on clients and candidates
Flexstaff Management: •Managed a minimum of 80 staff at +/- 25 various FNB branches. •Conducting of Flexstaff inductions •Ensuring all legal documentation is completed, signed and filed accordingly •Educating, developing and assessing Flexstaff •Day to day management and motivation of Flexstaff •Managing retention, absenteeism and doing preventative counseling. •Implementing and upholding the staff performance management •Management of payroll and pay sheets Client Management: •Adherence to Service Level Agreement with client •Continual visibility at all client sites •Maintaining and developing client relations •Managing and educating clients with regards to all processes •Ensuring growth through offering innovation solutions Financial Management: •Achieving set budgets •Managing debtor’s days •Reporting on Management Accounts
Recruitment and selection: •Bulk Recruitment on various accounts •Qualitative screening and processing of all candidates seeking employment from advert response, phone-in and Cv’s. •Proactive sourcing of candidates. •Registration of candidates and candidate updates. •All verification checks completed (credit, criminal, education and reference checks). •Behavior based interviews according to specific standards. •Extensive liaison with Account Managers. •Ensuring that turnaround time and deadlines are adhered to. •Write advertisements in order to attract candidates. •Managed daily and monthly statistical reports