Singapore, Singapore
• Dispensed prescription medications and over-the-counter medications under the supervision of a licensed pharmacist. • Provided medication counselling and educating patients on proper dosage, usage instructions, and potential side effects.
• Performed various tasks relating to Individual Case Safety Reports (ICSR) collection, assessments and submissions to the health authority. • Conducted Literature Review, Medical Inquiries Quality Check and Digital Customer Engagement and Listening Activity (DiCELA) contact tests. • Planned and led a project for World Patient Safety Day 2024 alongside the project mentor to raise awareness of errors in diagnosis and emphasize correct, timely and safe diagnosis. • Collaborated with other interns to perform a Systematic Review and Meta-Analysis (SRMA) related to unresectable Hepatocellular Carcinoma (HCC) patients.
• Picking and packing of medications with keen attention to detail. • Processed incoming customer medication orders and inquiries as part of the customer support team, completing medical delivery orders over the phone.
• Picking and packing of medications with accuracy. • Utilised Rowa Vmax machine as part of the Outpatient Pharmacy Automation System (OPAS) for labelling of medications.