About
Experienced IT Service Manager with a demonstrated history of working in the information technology and services industry. Skilled in Process and Software Documentation. Experience with multiple ITSM and ITAM tools.
Experience
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Microsoft Program Administrator at KiZAN Technologies
Jun 2020 - Present · 6 yrs 1 mo
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Pomeroy (7 yrs 8 mos)
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Asset Manager
Aug 2016 - Jun 2020 · 3 yrs 11 mos
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Service Desk Manager
Sep 2014 - Aug 2016 · 2 yrs
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Process Analyst
Oct 2013 - Sep 2014 · 1 yr
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Level One Analyst at Pomeroy
Sep 2010 - Sep 2012 · 2 yrs 1 mo
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Siemens IT Solutions (Mason, Ohio)
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Operations Support Specialist
Aug 2009 - Sep 2010 · 1 yr 2 mos
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Service Desk Analyst Level 2/Subject Matter Expert
Sep 2007 - Aug 2009 · 2 yrs