Los Angeles County, California, United States
• Successfully help assist with monitoring and optimizing digital media campaigns • Create digital media within Facebook • Monitor and adjust campaign spend for optimal performance • Analyze results to help scale campaigns to meet KPI goals • Pull and format weekly KPI reports to support internal analysis and client reporting • Test and Q/A and scale digital creative media to help create optimal performance • Social media content writing • Handle monthly digital invoices from Facebook, Google, and third parties
• Managed daily scheduling for department • Maintained strong team moral • Handled customer and employee concerns • Provided store leadership coverage • Helped employee’s problem solve and manage crisis situations • Created and implemented action plans in conjunction to store leadership
• Work with investigative team on looking into deceptive marketing practices of lending companies • Handle and organize consumer complaints • Conduct undercover research of companies