San Francisco, California, United States
Experienced Community Manager skilled at developing solutions to increase occupancy, reduce delinquency, motivate team members, and increase resident satisfaction in many instances by over 30%. Passionate about making the lives of our residents the best it can possibly be by adding value and going above and beyond every day!
Property Experience: Multi-site, 1,300+ units, luxury, garden style, staff 30+ • Revenue & Asset Performance: Directed revenue management and leasing strategy across multi-site portfolio, achieving rental rate growth of up to 12% and increasing occupancy by 5% driving NOI and asset value • Project Management: Managed multimillion dollar capital improvement projects (elevator, electrical, interior, exterior) ensuring on-time, on-budget execution and minimal operational disruption • Financial Management: Prepared annual budgets, forecasts, and monthly financial reporting; consistently meeting deadlines while identifying cost saving opportunities and variance trends • Operational Compliance: Ensured adherence to California housing regulations, timely recertification of BMR units, and permits/inspections across all communities
Property Experience: Multi-site, 500+ units, skyscrapers, luxury, lease-up, new property acquisitions, rent control, staff 20+ • Leadership & Development: Designed onboarding and training programs, leading to improved resident satisfaction and online reputation by up to 50% • Operational Excellence: Consistently ranked among highest performing managers, exceeding KPI’s for occupancy, revenue growth, expense control, and resident satisfaction • Revenue Management: Analyzed marketing trends and property operations to maximize lease rates and increase yearly profitability by up to 30% • Client Relations: Maintained strong owner and stakeholder relationships through transparent communication, detailed reporting, and strategic planning
Property Experience: Multi-site, 120–700 units, garden style, luxury, corporate housing, new property acquisition • BMR & Corporate Housing: Recertify BMR and corporate housing units annually, ensuring compliance with all regulatory requirements • Efficiency Improvement: Coordinated with maintenance teams and vendors, reducing unit turn time from 5 to 3 days and overseeing weekly lease-up strategies • Financial Oversight: Processed hundreds of corporate checks and vendor invoices monthly, ensuring financial accuracy and timeliness