Greater Chicago Area
Engaged and detail oriented project manager with experience in client presentation, cross-team collaboration, solution design, process methodology and change management. Over ten years of experience in customer relations for the transportation management of large-scale food and beverage clients. Extensive experience in managing teams of direct reports with a proven track record of staff career development, talent retention and high customer satisfaction scores. Metric and data driven with a focus on continuous operations improvement.
Finance Operations
Responsible for client project execution and success. Key tasks include risk identification/mitigation, resource alignment, driving compliance to methodology and committed project timelines, solution design and facilitating effective customer change management.
▪︎Driver of customer satisfaction and retention▪︎Talent growth▪︎Relationship builder through earning trust▪︎Continuous reviewer of improvement and savings opportunities▪︎