Sam Coleman

Gaming Analyst at Luxury Leisure

Whickham, England, United Kingdom

About

An individual with drive and a history of both managing teams and working collectively within large and small groups. Adept at mathematics, which has developed into a strong problem-solving and critical thinking skillset. My experience working within customer service-based roles has provided me with an understanding of how to apply these scholastic skills to real-world problems within the workplace.

Experience

  • Gaming Analyst at Luxury Leisure, Talarius LTD and RAL LTD
    Jul 2025 - Present · 1 yr

  • Bartender at WHICKHAM GLEBE SPORTS CLUB LIMITED
    May 2023 - Jul 2025 · 2 yrs 3 mos

    Welcoming customers at the bar area and asking what they need. Fulfilling customer drink orders accurately and promptly. Cleaning the bar, washing glasses, and wiping down surfaces. Taking cash or card payments from customers. Verifying the age and checking the identification of potential customers.

  • Customer Service Advisor at WAVE DIRECT
    Jun 2024 - Sep 2024 · 4 mos

    Developed strong skills in customer service and conflict de-escalation. Responsible for solving scheduling conflicts and managing queries for over 100 deliveries a shift. Took great pride in the standard of customer service provided and success rate in providing relevant solutions. Managed various problems in the warranty department and facilitated appropriate solutions for both customers and colleagues.

  • Customer Service Advisor at WAVE DIRECT
    Jul 2023 - Oct 2023 · 4 mos

    Developed strong skills in customer service and conflict de-escalation. Responsible for solving scheduling conflicts and managing queries for over 100 deliveries a shift. Took great pride in the standard of customer service provided and success rate in providing relevant solutions. Managed various problems in the warranty department and facilitated appropriate solutions for both customers and colleagues.

  • Customer Service Advisor at WAVE DIRECT
    Jun 2021 - Aug 2021 · 3 mos

    Developed strong skills in customer service and conflict de-escalation. Responsible for solving scheduling conflicts and managing queries for over 100 deliveries a shift. Took great pride in the standard of customer service provided and success rate in providing relevant solutions. Managed various problems in the warranty department and facilitated appropriate solutions for both customers and colleagues.