Leicester, England, United Kingdom
Experienced Service Manager with a demonstrated history of working in the manufacturing industry. Strong support professional skilled in Business Process, Business Planning, Analytical Skills, Sales, and Customer Relationship Management (CRM).
Head of our aftermarket division leading the Applications, Service and Operations teams.
National responsibility for managing and leading the Field Service and back office Service team within the Industrial Metrology division.
Supporting the service manager directly and liaising both with customers and other departments within ZEISS. Key responsibilities include: • Management support within service division. • Project manager for major machine installations within UK. • Responsibility for internal reporting including profitability and warranty analysis. • Providing system support for CRM system. • Supporting various departments within ZEISS, largely pre sales inquiries.
Magnetic North's web-based call recording and predictive dialling solutions delivers enhanced performance for businesses who are looking to improve their call productivity, customer satisfaction and bottom line results. Our predictive dialler and call recording solutions are available as systems for installation onsite or hosted/network-based OnDemand over the Internet. I specalise in helping debt collection and management companies find the correct solution to maximise performance and boost bottom line results!!!!