Lichfield, England, United Kingdom
An ambitious, self-motivated, and conscientious individual with an established skill set in procurement and production, customer success and project management. I thrive in dynamic environments where collaboration and innovation are valued, and I am driven by a passion for continuous learning. My ability to quickly acquire new skills, combined with a positive and proactive attitude, enables me to be both an effective leader and a supportive team member. I build strong relationships across all areas of the business, ensuring objectives are met to the highest standard. Beyond my professional achievements, I am an avid sports enthusiast with a lifelong involvement in team sports, often serving as captain, and I am currently training for my first marathon—demonstrating resilience, discipline, and a goal-focused mindset.
I manage a portfolio of 30 high-value customers, leading quarterly review meetings to discuss active projects, growth plans, and feedback. As the primary liaison across multiple internal departments, I ensure customer plans are delivered on time—or ahead of schedule—while negotiating priorities and resources to enable effective execution. I am passionate about driving mutually beneficial outcomes for both customers and the business and have been instrumental on go-to-market campaigns, coordinating cross-functional teams to deliver successful product launches and achieve key objectives.
My role as Operations Manager has been based within a growing company where I have helped to develop and achieve its success. My role consists of: managing and being responsible for a team staff, making all purchases for the company, responsibilities of being a key holder as well as inventory management. Scheduling workloads for both the warehouse and fitting teams. I pride myself on my attention to detail and ensuring every part of our production is faultless to uphold our company standards and reputation.
After working for the company for over a year I was asked to take a promotion to warehouse manager. • Opened and closed the warehouse • Ensured the correct use of stock while also not creating too much waste • Helped and answered any questions other members of staff working in the warehouse may have and made decisions on the quality of materials, whether they were suitable to be used Highlights / Achievements: • Reduced wastage • Increased factory output • Gained experience in management skills