Sam Friedman

Lead Content Designer | Creative Technologist | Composer

Peekskill, New York, United States

About

Hello! I'm a writer, designer, developer, educator, and composer in TV/Film/Games/Tech (Microsoft, Cartoon Network, Dreamworks, Netflix, Hasbro, HBOmax, NBC Universal, Disney, Discovery Channel, SciFi Channel, Calm, Oura). Always looking to meet new folks, expand my skillset, and work on exciting multi-disciplinary projects.

Experience

  • Microsoft (4 yrs 5 mos)
    • Senior UX Content Designer & Content Strategist for AI ERP Studio
      Sep 2023 - Present · 2 yrs 11 mos

      - Lead content design on enterprise AI for Finance, Supply Chain, Commerce, PM, and HR domains - Lead CD for Agentic AI patterns and platform across Dynamics 365 - Lead storytelling for internal and external vision videos, clickthroughs, and other product media - Grow content design team by securing funding, sourcing candidates, interviewing, and mentoring - Lead company-wide alignment initiatives, working with design leaders across orgs to solve problems, build patterns, and establish guidance at scale

    • Senior UX Content Designer for Supply Chain Studio
      Mar 2022 - Aug 2023 · 1 yr 6 mos

      - Lead content design for B2B product Microsoft Supply Chain Center in the Cloud & AI org - Lead content design for B2B Intelligent Order Management software for automating fulfillment - Content strategy for AI GPT “Copilot” features that automate business processes - Work with international team across PM/Design/Engineering/Research/Executive Leadership - Develop scripts for product pitch videos for internal & external alignment

  • Composer, Producer at TV/Film
    2013 - Present · 13 yrs 7 mos

    Dreamworks, Netflix, NBCUniversal, Disney, Discovery Channel, SciFi Channel, Cartoon Network, Adult Swim - Nominated for New York Emmy in music composition.

  • UX Writer at Oura
    2021 - Mar 2022 · 1 yr 3 mos

    Lead UX writing for health-tech app & smart ring (software/hardware) w/ 200k+ daily users. ● Communicate complex scientific concepts to users simply. ● Manage and execute product content across multiple squads simultaneously through full feature lifecycles; Collaborate and coordinate with PM’s, designers, engineers, legal, & localization teams ● Design, manage, and launch real-time in-app push notifications using Braze to educate users on new features, increase engagement, and run A/B tests ● Work on B2B product as well, used in partnerships with the NBA, Nascar, and World Surf League ● Communicate how we handle customers’ private information like medical history and location data with accuracy and sensitivity

  • Writer, Narrative Development at Calm
    Dec 2020 - Jun 2021 · 7 mos

    ● Write meditative sleep stories for Calm, #1 App for Meditation and Sleep with over 100 million downloads. Helped develop Calm's new Kids slate of content.

  • Narrative Designer at PlayQ
    2018 - 2020 · 2 yrs

    • Design/write engrossing ongoing narrative for mobile games with over 10 million downloads. • Work with analytics team, tailoring language to optimize User flow, engagement, and retention • Collaborate with interdisciplinary & international team both remotely and in-house