Sacramento, California, United States
At SacRT, my role as a Dispatcher is the latest in a series of positions where aviation and financial accounting play a central part. Previously, my three-year tenure as a Ramp Agent at Southwest Airlines honed my skills in efficient ground operations, while my experience as a Passenger Service Agent at Horizon Air developed my customer service and operational expertise. My proficiency in managing expense reports ensures financial accuracy and contributes to the organization's fiscal health. Our team at SacRT is committed to providing safe and reliable transportation, leveraging my aviation knowledge and financial skills to enhance our service delivery.
Coordinated real-time field operations using CAD /AVL Systems and radio systems Dispatched drivers to appropriate locations Facilitated sending maintenance personnel during routine maintenance calls when needed Coordinated with emergency personnel during emergency events when warranted Monitored schedules, inputted field updates as needed, and maintained dispatch logs
Managed aircraft load and provided clearance data to pilots Coordinated operations between ground crews and flight staff Operated multi-radio systems to maintain service flow Provided support between flight crew and maintenance operations Supported irregular operations (such as flight delays or required maintenance) Maintained compliance with FAA safety requirements
Assisted with ramp operations, aircraft movement, and boarding gate activity Communicated with flight crews and supported operational coordination Delivered clear passenger communication while ensuring safety regulations were followed
Managed handling of sensitive and regulated materials according to International Air Transport Association (IATA) / FAA rules Supported logistics and dispatch with efficient packaging and loading