Dubai, United Arab Emirates
Experienced ICT Project Manager with 6+ years of expertise in leading and delivering complex IT and communication technology projects with overall 10+ years of industry experience. Skilled in managing project lifecycles, from planning and execution to monitoring and closing, ensuring alignment with organizational goals and client requirements. Proficient in coordinating cross-functional teams, managing budgets, and utilizing industry-standard project management methodologies such as Agile and Waterfall. Known for strong problem-solving abilities, effective communication, and a commitment to delivering projects on time and within budget. Proven track record in optimizing processes, mitigating risks, and enhancing team performance to achieve successful project outcomes.
Digit AG, a leading cybersecurity company from Germany, was established in 1995. Our operations span the United Arab Emirates, Austria, UK, and South Africa. https://digit-solutions.ae What we do : Consulting | Services | Solutions Solutions: Cybersecurity | Cloud | Digital Infrastructure We deliver business outcomes. - Delivering Business Value through Cutting-Edge Cybersecurity Services - Leveraging Advanced AI Solutions to Secure Your Business - 24/7 Managed SOC Services - Safeguarding Your Business - Ensuring Maximum Uptime with Advanced Cyber Defense Strategies 30 Years of excellent IT services | 200 Skilled Resources | 1000 Projects Worldwide | 6 Locations
Developing detailed project plans, including project objectives, scope, timelines, and resource requirements Defining project deliverables and ensuring it is aligned with all stakeholders’ expectations Scheduling a project kickoff meeting with all stakeholders and communicating project goals, roles, and responsibilities Leading project team and assigning tasks and responsibilities based on team members' strengths, skills as per project requirements Providing guidance and support to team members throughout the project lifecycle Conducting project review meetings at regular intervals (weekly/bi-weekly) based on criticality and magnitude of the project and present project status updates, reports to all stakeholders Addressing and resolving stakeholders concerns and expectations effectively in an event of scope deviations Conducting risk assessments throughout the project lifecycle and adjusting plans as necessary to mitigate issues and to avoid delays in project completion Monitoring and recording project related expenses and submitting reports to finance to book as project cost Using Microsoft Project, JIRA, Monday.com and Zoho Projects as project managements softwares/tools. Preparing design document/architecture document and getting it signed off by involving all stakeholders to avoid scope deviations Assessing the overall impact on project timelines, cost and delivery in case of scope deviations and submitting the reports to key stakeholders/management Ensures project is delivered as per compliance policies of the end user's organization Conduct project closure session towards the project competition and get the project signed off by key stakeholders Conduct lessons learned session with project team and log the learnings in internal projects repository
* Planning, execution, administration and maintenance of IT infrastructure of head office, branch offices, and sister companies across UAE. With a setup of Domain Controllers, DHCP Servers, Centralized File Server, Backup Servers, Microsoft Exchange Server 2010, Fortinet 100D/90D/40C Firewalls, Routers, Telephony, CCTV and Video Conferencing System, Iperius Backup Tool, Symantec End Point Security & More. * Installation and maintenance of Microsoft Windows Server 2008, 2012 and its features such as AD, DHCP, DNS, WSUS, WDS, Hyper-V, Group Policy Management, etc. * Installation of Microsoft Exchange Server 2010, 2013 and maintenance of mailbox server, client access server, HUB and edge transport server, database availability, failover clustering, etc. * Backup and restoration of SQL Server 2008 and 2012 database. * Configuration of Fortinet and Cisco firewalls and web filtering, anti-spam, port forwarding policies implementation, Site to Site and Site to Multi Site VPN tunneling and more. * Installation and database management of O’Neil Records Management Software. * Database management and user support for Voxtron Call Center Solution. * Remote maintenance of servers and other IT hardware of branch offices and sister companies.
Worked as a Network Assistant Officer for more than one and half years, responsible for planning, execution, administration and maintenance of IT infrastructure of head office, branch offices, sister companies and site offices around the GCC. With a setup of Domain Controllers, Microsoft Exchange Server, Database / Deployment / Web Server, DHCP Servers, Centralized File Server, Backup Servers, Firewalls, Routers, Telephony and Video Conferencing System. Oracle JD Edwards: • Maintenance of Oracle JD Edwards Servers i.e., Database, Web & Deployment Server • User account creation, customization of user access controls. • Backing up Oracle JD Edwards database to external tapes on Daily, week and monthly basis. Microsoft Exchange 2013: • Installed and configured Microsoft Exchange 2013 from scratch. • Exchange Database management (Seeding, backup, health maintenance,. Etc.) • Windows security and system improvement updates. • Managing Microsoft Exchange 2013 & Active Directory on Windows 2012 Server • Creating and Monitoring Users Email Accounts • Configuring User Mail Account to MS Outlook, Mobile Devices and Smart Devices. • Resolving all kinds of email related issues. • Responsible for maintain mails backup and monitoring Users mail accounts. Microsoft Windows Server 2008 R2: • Responsible for managing domain server and its Clients. • Responsible for Creation, Blocking, and deletion of Users on Active Directory. • Managing user and data related security among different departments. • Ruleset of security access i.e., user access control, folder access control. • Maintenance of Domain Shared Drive to be error free and spam free. • Responsible to take backup of domain shared drive and all clients connected to domain. • Responsible to make Data Recovery of the clients connected to domain and Disaster Recovery • User Profile Creation and System Administration • Desktop Support & troubleshooting.
• Responsible to monitor status of Beam Optical Network Units through online monitoring system. • Coordinating with on field technicians in real-time about Beam Optical Network Units status. • Responsible for monitor and maintenance of link stability between distribution points and termination points. • Responsible for monitoring redundancy lines are up at Beam Optical Network Units. • Ensuring that all physical connections from BONU to BONT and from BONT to Customer’s place are as per company’s standards. • Configuration of Beam Optical Network Unit Switches Voltek 5632D, 5632SV, 6328SV. • Configuration of Beam Optical Network Termination Point Switches Voltek 5509/5528. • Good knowledge of installation and configuration of ISA Servers. • Responsible to monitor network traffic load and load balancing.