Greater Edinburgh Area
Data & Operations Analyst with 12+ years’ experience in financial services, specialising in pensions, platforms, and investment operations. At M&G, I focus on transforming complex operational data into meaningful insights through Power BI dashboards, advanced Excel analysis, and data-driven reporting. I enjoy identifying trends, improving processes, and building clear, user-friendly dashboards that support business decision-making. With hands-on experience in Power BI, SQL, JIRA, and automation initiatives, I bridge the gap between technical teams and operational stakeholders to deliver practical, insight-led solutions. Strong background in pensions (SIPP), product management, and platform operations, with a passion for continuous improvement and data-led performance optimisation.