New Delhi, Delhi, India
"Engaging Client Relations Manager adept at developing often complex client proposals. Proficient in various business operations including client billing conflict resolution and the implementation of effective business policies and procedures. Specialize in developing and nurturing productive client relationships".
• Dealing with and counselling of clients looking out for visas, mainly PR of Canada and Australia. • Converting raw data and leads into company clients. • Registering the clients to check their eligibility for applying for visa. • On an average getting 8 to 10 registrations per month • Handling global visa immigration. • Administrating policies related to immigration & implementing controls and ensuring compliance. • Estimating the existing processes and leading the process improvements. • Reviewing and revamping immigration-related content and documentation, facilitating immigration-related training and communication & presenting updates on immigration operations. • Coordinating with the client over the call & explaining the complete process of PR Visa for Canada. • Assigning the case officer and a placement officer for the client’s Visa process. • Motivating team members for better sales. • Helping team members & giving training to new team member.
• Determine admissibility of persons seeking entry into Canada/Australia/Hong Kong by examining documents and conducting interviews • Primary contact for the team, internal and external; management of all incoming and outgoing communication. • Setting and meeting performance targets for speed, efficiency, sales and quality; • Aided outside vendors and imparted consultative services. • Interview clients to obtain employment history, educational background and career goals • Advise clients on immigration process and other employment-related issues • Counsel the clients and determine the interest, aptitude and abilities. Counselling will mainly be by email, telephone or face-to face counselling. • Providing assistance for rehabilitation and technical evaluation for the appropriate countries. • Carried out risk analysis. • Aided administration of day-to-day business relationship. • Imparted advice to Staffing Consultants and Hiring Managers. • Assisted Immigration attorneys to formulate recruitment and advertisement strategy. • Provide consulting services to customers simultaneously helping in career planning.
Determine admissibility of persons seeking entry into Canada/UK/Australia by examining documents and conducting interviews Interview clients to obtain employment history, educational background and career goals Identify barriers to immigration and assist clients with such matters as job readiness skills. Advise clients on immigration process and other employment-related issues Counsel the clients and determine the interest, aptitude and abilities. Counselling will mainly be by email, telephone or face-to face counselling. To provide regular follow up on enquirers received. Providing assistance for rehabilitation and technical evaluation for the appropriate countries. Provide consulting services to customers simultaneously helping in career planning.
Office Organization & Administration Coordination with international clients or Ensuring office procedures and systems operate efficiently. Handling requests for information and data setting up e-mail groups for committees. Circulating documents via post and email records & database management. Working on Software: All Windows operating systems, Microsoft Word, Word Perfect and Excel. Maintaining weakly spreadsheets & reports or filing & data entry (40 WPM). Strong organization and analytical skills excellent interpersonal skills, office etiquette and phone manners. Communicating effectively in as appropriate for the needs of the peoples. Scanning and copying contracts, notes and other documents. Checking stationary levels and ordering new supplies. Opening, dating, copying and circulating incoming post. Raising purchase orders and chasing outstanding accounts recording, compiling. Scheduling & Calendaring Travel planning, File Management Meeting & Event Planning.