Kerala, India
QA & Release Lead with over 11 years of experience delivering scalable, zero-defect releases for global QSR brands across the GCC — including KFC, Pizza Hut, Hardee’s, and Wimpy. Proven expertise in managing end-to-end QA and release cycles for mobile SuperApps with millions of downloads and 4.5+ ratings, across multiple countries in the Gulf region. Specialized in: Aggregator integrations (Talabat, Careem, Deliveroo) System architecture migrations Cross-functional release leadership As an active member of the Change Advisory Board (CAB), I play a key role in assessing risk, impact, and delivery timelines — ensuring stable, stakeholder-approved releases across frontend and backend environments. Known for calm execution under pressure, clear stakeholder communication, and QA strategies that align with business goals. I lead with empathy, clarity, and ownership. 🌍 Currently open to QA Leadership / Release Management roles in Dubai Seeking a space where integrity, quality, and delivery excellence are valued.
• Leading the Quality Assurance Build/Optimize/Operate team for Most complex Super App for leading brands in Americana Restaurants (KFC, PizzaHut & Wimpy). • Increased the applications rating to 4.5+ in Appstore/Playstore for all brands within a year. • Defect Density rate increased to 85% by including detailed Analytical test cases. • Leads teams and efforts to ensure effective execution of periodic risk assessment and drive integration of remediation efforts with risk management process. • Proactively managed risks by identifying Risk triggers and issues to ensure the delivery of the projects on time, and with high quality. • Providing collaboration, facilitation, leadership, and coaching, supporting the Scrum Team and the Scrum process. • Defining the vision for the team's product, creating the product road map based on this vision. • Mobile Testing, Cross functional Testing, While, Gray, Black box testing, Microsoft Azure Cloud, CI/CD Pipeline, CMS, Jira, Test Planning & Strategy, Payment Eco System & Service, Test Management
• A position as a freelance Trainer that will utilize strong teaching abilities to create a nurturing, motivational, and stimulating learning environment to help fresh graduate achieve their potential.
• Improved efficiency and reduced test cycle by increasing auto-mating test script execution by 70%. • Increased test artifact documentation more than 100% across all applications supported. • Efficiently handled client interactions and proactively resolved their problems/queries by obtaining feedback and ensuring proper coordination. • Defining and owning testing component project plans, fully understand all project and testing assumptions, dependencies, and associated risks. • Web Application, Oracle Applications, HP ALM, HP QTP, VB Scripting, Big Data Storage products