Greater Toronto Area, Canada
Professional Summary: As a hands-on and driven professional committed to cutting-edge innovation, strategic agility, and company objective success, I possess visionary ability to empower and lead collaborative teams toward operational excellence. I am a polished executive with an impressive career spanning over 20 years dedicated to cultivating sharp business acumen, financial and operational management expertise, and designing sound business strategy to deliver results. My passion lies within business expansion, recognizing positive change, and nurturing high-performing talent. With this dedication to creating companies, I earn the loyalty of and retention of internal and external customers and staff with collaborative, decisive, and effective partnerships throughout every organizational level. These substantial skills transfer flawlessly to my next exciting opportunity.
Focused on building and strengthening relationships with all Dealers ensuring Sales representatives all had the tools required to focus on growth profitably, by training all Dealers, using CRM, and follow all Price list guidelines. Entered the US East Coast market and started signing US Dealers. Ensured Customer Service and Sales worked closely on all sales. Followed KPI's for Sales, and margins.
● Managed a critical Multi Million inventory and machinery Manufacturing move with-in 3 months of starting for the near bankrupt Company being forced out of their location. ● Rebuilt relationships with existing Dealers and implemented a strict Dealer sales Strategy implementing Dealer Agreements and guaranteed Credit Applications allowing for better Cash Management. ● Hired new internal staff and production staff to restart the Company with a solid foundation to grow sales by more than 250% laying the foundation for continued growth and strong customer relations. Increase sales / orders over 5 X, return profitability. ● Worked together with International Management to plan a Multi-Million Powder Coating investment and installation. ● Researched expansion for US entry and implemented a Sales Strategy for Entry into the Eastern Seaboard of the US. ● Managed all financial aspects of the business including budgeting, and Cash Management to ensure aggressive growth of 10%, 20%, 30% and subsequent 40%++ in the last year during COVID restrictions. ● Hired and managed Sales force to successfully achieve aggressive budgeted results and maintained Strong relationships with all Key Dealers and grew the Dealer Base across Canada and more than tripled the number of existing Dealers. ● Implemented Price Lists to improve margins and realize profitability for both a Component and Solution Business ● Oversee and manage our SAP implementation and ensured a streamlined zero downtime.
My most recent position as the President & General Manager, CFO, COO of Canadian Operations ran from 2004 to 2015 and I: Recognized dramatic 8% increase in sales over nine months by designating Vice President of Sales to expand business development strategy. Doubled warehouse capacity through multi-million-dollar facility move in Montreal with no shipping time interruption, and no detriment to sales. Led five-member SAP team to timely and accurately integrate SAP for product, vendor, customer, and financial information. Empowered sales team to drive sales by over 60% and claimed record growth of 15% during the GFC (Global Financial Crisis). Sustained annual revenue expansion and an ROCE of over 40% through consistently delivered targeted budget, increased customer-base, strategic business development program creations, and consistent organic growth with the promotion of solid values including Innovation, Quality, Reliability and Partnership. Innovated complementary product lines serving the Design and Architectural markets, trained sales representatives and launched to this market and existing channels. Contributed to industry fairs, trade shows, Distributor Road Shows, and presented dynamic promotional advertising focused on key products. Capitalized on sales teams' skills to cultivate substantial customer partnerships, while minimizing travel costs and operating expenditures. Balanced debt liability and increased collections to improve cash flow, met budgetary parameters, and retained reasonable insurance expenses. Established operational excellence and identified innovative restructuring, efficient, and successful operational and sales strategies to shrink overhead to 45 employees and four warehouses from 58 employees and seven warehouses). Redesigned and automated lean process implementations through outsourcing benefit cost analysis, leading to outsourced payroll, cost base reduction, and staff success in strategic deliverables.
Designed and executed distribution strategy to grow 30 partnered branch locations and hundreds of sales agents within Canada. Set-up KPI monitoring to ensure success and corrective actions including service levels, days inventory, days payable and days to collect, providing biweekly sales reporting and updates. As Financial and Business Controller: ★Identified options for foreign exchange mortgage to net significant savings over two years. Operated seven sales and warehouse branches with IT networks supporting frame relay and high-speed access, and negotiated contracts to win diminished hardware costs. Collaborated with distributors in needs analysis for new programming in Electronic Data Interchange (EDI), and originated global logistics and purchasing processes to optimize inventory management alignment. Tracked new and lost business, air freight, and centralized purchasing world- wide through digital workflow spreadsheets to slash costs by millions during my tenure. Oversaw accurate and timely completion of organizational financial statements to mitigate audit adjustments with strict accounting controls and processes. Devised profit centre accounting system and rolled out process to track costs, inclusive of branch statements, increased profitability analysis, and refined decision-making. Installed and improved branch ISO quality standard in conjunction with Quality Manager, offering on-going enhancement options, streamline processes, review protocols, certify annually. Developed facility transition of head office multi-million-dollar inventory from 9,000 square feet to in excess of 60,000 square feet with no disruptions to sales, shipping, and receiving. Built, mentored, and retained key high performance individuals and developed increased skills for underperforming staff members. Strategized successful procurement of 25-car fleet contract, and defined travel guidelines to rapidly diminish expenditures within one year.