Kalyan Dombivli, Maharashtra, India
Driven Junior Booking Officer from CMA CGM GBSI, adept in carrier haulage, merchant haulage bookings, automating booking processes and training. Excelled in enhancing team efficiency by training new members. Leveraged analytical skills to reduce booking errors and suggested solutions to prevent future occurrences, demonstrating exceptional problem-solving and multitasking. Achieved significant improvements in process speed, showcasing adaptability and time management.
1. Processed carrier haulage and merchant haulage bookings. 2. Participated in calls with teams, providing updates from agencies. 3. Delivered presentations during weekly meetings. Worked on automating booking processes. 4. Provided training to new team members. Audited bookings for the team. 5.Reviewed BOT errors and suggested solutions to prevent future occurrences. Rewards and Recognition 1. Gem award : Received Gem award for supporting team during off-hours in need. 2. Samurai award : Received Samurai award for excellent performance for the month of April 2024.