Chicago, Illinois, United States
👋 Hi there! I'm Vivek Saka, a dedicated professional with a background in Salesforce development and a current focus on mastering the world of Data Science. 🎓 Education: Master's in Data Science Candidate | Illinois Institute of Technology | Dec 2025 💼 Professional Journey: 3 years as a Salesforce Developer, honing skills in Tableau, Crm Analytics, reports and dashboards, and front-end development. Contributed to multiple projects and developed application using aura web components. 🤝 Let's Connect: I'm always open to networking and exploring opportunities to collaborate. Let's connect and share our insights!
-Successfully assisted third-party developers in troubleshooting integration issues with salesforce.com APIs, Apex, Visualforce, and other developer products. -Demonstrated expertise in debugging to identify and resolve complex integration problems, ensuring seamless connectivity for developers. -Actively contributed to Open Source projects by writing sample code and client libraries, showcasing commitment to the developer community. -Enhanced developer resources by creating and sharing valuable code snippets, fostering collaborative learning and development. -Developed comprehensive knowledge base materials dedicated to operational efficiency, empowering the developer community with effective troubleshooting guides and resources. -Successfully resolved customer service issues, showcasing excellent problem-solving skills in handling complex technical problems. -Managed customer expectations, resulting in consistently high customer satisfaction ratings. -Developed and maintained in-depth technical expertise in assigned areas of product functionality, ensuring accurate and efficient support for customers. -Actively kept abreast of industry trends and updates to provide up-to-date assistance to developers. -Assisted in the design and delivery of product and technical training, contributing to the continuous improvement of internal and external teams' technical knowledge. -Accomplished Salesforce data analyst proficient in Tableau, driving a 45% reduction in data issues. Influenced strategic decisions for business enhancement through insightful data analysis. -Expert in developing and enhancing Salesforce products, ensuring alignment with client needs and industry standards. -Delivered solutions that exceeded client expectations, contributing to overall project success. Utilized Tableau, Salesforce, and other tools for comprehensive data analysis. -Crafted interactive dashboards, achieving a remarkable 27-second analytics turnaround for quick decision-making.
-Configured and customized solutions on the Salesforce platform to support critical business functions and meet project objectives and client requirements. -Created interactive dashboards using tools like Tableau, providing stakeholders with real-time, visually appealing representations of key performance indicators. This enhanced decision-making processes and improved overall data-driven decision culture. -Communicated effectively with project managers, scrum masters, clients, and developers to design cohesive project strategies and ensure collaboration throughout development, testing, and deployment phases. -Coordinated development activities for a team of 1-5 developers, assigning tasks and ensuring alignment with project timelines. -Developed detailed system requirement specifications for medium to large program segments. Created comprehensive Technical Design Documents and conducted peer reviews to ensure the quality of development work. -Actively participated in unit testing and served as a subject matter expert for complex functional issues, especially in determining when custom solutions were necessary. -Defined technical solutions to meet project requirements, created tasks for team members, and ensured adherence to best practices throughout the development process. -Played a key role as a product SME in addressing complex functional issues promptly. -Provided leadership from a technical perspective and took ownership of the overall solution delivery.