Medford, Oregon, United States
Enterprise P&L Leader and Board-facing Managing Director with 25+ years of global experience building, scaling, and transforming multi-geo technology and managed services businesses across the U.S., APAC, and India. Proven track record of driving revenue acceleration, margin expansion, and operating model transformation across portfolios up to USD 100M+. Recognized for repositioning underperforming businesses into high-margin growth engines through AI-led modernization, disciplined governance, and scalable GCC/GDC strategies. Trusted advisor to Boards and executive teams on growth strategy, transformation roadmaps, risk governance, and post-acquisition integration. Successfully built and led 500+ member global organizations spanning the U.S., Singapore, India, and APAC.
Spearheaded the launch and scale-up of high-impact support operations across the Asia Pacific region. Established the India Global Delivery Center This success model is now being replicated across other markets, including new expansions such as the Philippines.
-Spearhead Global Service Delivery, Service Transition and Digital Transformation Management 100% Delivery SLA as per SOW & MSA and compliance adherence. -Establish Managed Services Portfolio offerings -Accountable for CSAT and PSAT -Revenue, invoice, and Collection target achievement from existing engagement
- Large Digital Transformation management - Global Service Delivery and building capability - Accountable for Managed Services Portfolio offerings and GTM - Accountable for P & L
Cloud & on premises technology delivery assurance consisting SaaS & PaaS. Strategizing & implementing technology roadmaps for cloud solutions Develop and Operationalize managed service delivery framework
End to End large scale technology transformation and service delivery for Singapore Government departments, Hospitals and private enterprise spanning across various business verticals.