Istanbul, Türkiye
Passionate, adaptable, and detail-oriented professional with a background in both technology and international relations. As a 2x certified Salesforce Developer/Admin, I have hands-on experience with Apex, Lightning Web Components, SOQL, Flows, and Integrations. I’ve contributed to real-world projects such as Donation Management Systems and Event Management Platforms by designing and implementing scalable solutions that improve user experience and operational efficiency. Alongside my technical path, I’m currently studying Political Science and International Relations, which has deepened my ability to navigate multicultural environments with confidence. During my Erasmus exchange program in Germany, I gained valuable international exposure that enhanced my collaboration and adaptability in diverse teams. Currently, I work at Oguz Academy, an international education consultancy, where I manage digital operations and student application processes. I’ve developed a CRM system from scratch to track student data and application workflows, supported admissions to over 50 universities, and contributed to the company’s digital growth through content and website development. I’m excited to bring my Salesforce skills, international perspective, and operational experience into dynamic teams and projects. Committed to continuous learning, I thrive at the intersection of technology, education, and global collaboration.
Built and maintained a CRM system from scratch to track student and application data efficiently Managed the full university application cycle to support successful student placements Coordinated key administrative processes related to residence permits and university enrollment for international students Supervised the review and approval workflow of video content to ensure quality and brand consistency across platforms Developed and executed social media content strategies to increase engagement and visibility Identified trends and generated creative concepts for short-form video content (e.g., reels) Filmed and edited video content for social media platforms, ensuring alignment with brand messaging
Explored key topics including management and organization, artificial intelligence and data science, project management methodologies, and IT law. Gained insights into how organizational structures, technology, and legal frameworks interact in project environments. Strengthened analytical thinking, time management, and adaptability skills through independent learning, task completion, and preparing projects related to each topic.
Maintained product organization to support smooth store operations. Adapted quickly to a new environment and German-speaking team. Demonstrated reliability, teamwork, and attention to detail in a fastpaced setting.
Developed a Donation Management System designed to streamline the donation process for a non-profit organization. Created Apex classes (triggers, invocable methods, batchable, schedulable) to keep donors updated about new donation campaigns. Integrated the system with using REST API various payment gateways to securely process online donations. Set up automated Flows to manage donor communications and generate receipts. Implemented Lightning Web Components to facilitate easy filtering and organization of records, making them easily accessible for users. Managed deployment using Change Sets to ensure a smooth transition to production org. Customized User Roles, Role hierarchies, Profiles and Sharing settings to ensure security of data.
Involved in the development of an Event Management Project designed to effectively track and manage various events. Created Flows to automate event-related processes, such as registrations and reminders. Designed user-friendly interfaces with Lightning Web Components, ensuring a seamless experience for users to access processed data. Utilized Data Loader to efficiently manage large volumes of data. This project and assignments enabled me to gain practical experience in using Salesforce to build scalable and efficient solutions.
Supported classroom activities, graded assignments, and prepared learning materials. Assisted with student engagement, parent communication, and tutoring in Math and English. Strengthened communication, organization, and problem-solving skills in a dynamic school environment.