Sahil Sharma

About

Experience

• SHL (Full-time · 7 yrs 6 mos)
  • Global Head of Outsourced Assessments
    Sep 2023 - Present · 2 yrs 10 mos

  • Assistant Vice President
    Jun 2022 - Sep 2023 · 1 yr 4 mos

    Lead the enterprise customer service for India, S.E Asia & EMEA with a team of 15 customer service specialists.

  • Deputy General Manager - Client Servicing
    Jan 2019 - Jun 2022 · 3 yrs 6 mos

    SHL acquired Aspiring Minds in 2020. I led enterprise customer support for our largest enterprise customers in India & S.E Asia

• Infollion Research Services (Gurugram, Haryana, India)
  • Vice President - Key Accounts
    Apr 2018 - Nov 2018 · 8 mos

  • Assistant Vice President - Operations and Compliance Officer
    Jul 2016 - Mar 2018 · 1 yr 9 mos

    Compliance management across Infollion expert network service operations Monitor day-and maintain to-day operational & regulatory compliance Conduct regular audits to identify gaps and improve compliance processes Ensure service quality of research projects Manage escalations on compliance & service quality issues

• Infollion Research Services (Gurugram, Haryana, India)
  • Team Lead - Client Services
    Jul 2014 - Jun 2015 · 1 yr

  • Client Account Manager
    Jul 2012 - Jun 2014 · 2 yrs

    Infollion- the business research hypermart is a one stop shop for all kinds of information and research services. Consultants or researchers can access various services like expert panel, syndicated research reports or get custom research done at one place. My Responsibilities include: • Engaging with clients in the PE,Hedge funds, Consulting domain and provide expert panel services • Empanelment of experts for various research projects • Supporting the Sales team with preparation of target client databases and RFPs. Specialties Primary & Secondary Research, Expert Network, Access to 1000's of company and industry reports.