Gurugram, Haryana, India
Strong business development professional with MBA from NMIMS, Mumbai. Skilled in Business and Strategy Consulting, Market Research, Customer Relationship Management, Business Analytics, Marketing & Digital Strategy.
End to End Large Scale Saas Implementations
Client Delivery Partner & Project Management
- Worked in Strategy and Solutions, Customer Experience team as a Strategy Consultant. - Assisted clients in corporate strategy, planning implementation of application solutions across various technologies like CRM and Artificial Intelligence. - Involved in Strategic Planning, Business / Operation Model Analysis, Process Definition & Design Analysis and Streamlining business management program processes for improving the efficiency of the system. - Worked as a liaison among stakeholders in order to understand the structure, policies, and operations of an organization, and recommend solutions that enable organizations to achieve its goals. - With strong consulting skills, business knowledge, and analytical expertise, helped in effectively integrate products and services into the clients' business environment.
• Analysed and provided recommendations on the new and existing price plans of 3G and 4G data services in Rajasthan region • Developed customer profiling and analyzed purchasing patterns to help Idea gain higher incremental share of the data usage • Identified areas and recommended sales activation programs to increase the sales in Jaipur, Alwar, Kota and Ajmer regions • Conducted market research and competitor benchmarking of telecom companies through retailer and distributor channel • Performed competitive analysis of existing and new digital applications of Idea store to identify areas of improvement