Navi Mumbai, Maharashtra, India
Hii, i am a IT Engineer with strong knowledge of desktop support, system administration, hardware and software troubleshooting, networking fundamentals, and IT infrastructure management. Skilled in handling operating systems, system configuration, software installation, printer and peripheral support, domain joining, and basic network troubleshooting. Experienced in resolving technical issues efficiently while ensuring smooth system performance and user support. Possesses strong analytical, communication, and problem-solving skills with the ability to adapt quickly to new technologies and professional IT environments. Passionate about learning modern technologies and delivering reliable technical solutions that improve operational efficiency and user experience.
Provided end-user support for desktops, laptops, and IT peripherals. Installed, configured, and troubleshot Windows 10/11 operating systems. Diagnosed and resolved hardware, software, and network-related issues. Installed and configured printers, scanners, and other peripheral devices. Configured Microsoft Outlook and resolved email-related issues. Performed software installation, system updates, and antivirus maintenance. Provided remote support using AnyDesk and TeamViewer. Managed user accounts, password resets, and basic Active Directory tasks. Managed data backup and archival for Chromeleon CDS, HPLC, GC, Shimadzu, JASCO, and Veego laboratory instruments. Performed regular backup verification and ensured secure storage of laboratory data. Maintained IT asset inventory and documented support tickets. Ensured timely issue resolution while following IT support processes and security standard
Provided end-user support for desktops, laptops, and IT peripherals. Installed, configured, and troubleshot Windows 10/11 operating systems. Diagnosed and resolved hardware, software, and network-related issues. Installed and configured printers, scanners, and other peripheral devices. Configured Microsoft Outlook and resolved email-related issues. Performed software installation, system updates, and antivirus maintenance. Provided remote support using AnyDesk and TeamViewer. Managed user accounts, password resets, and basic Active Directory tasks. Managed data backup and archival for Chromeleon CDS, HPLC, GC, Shimadzu, JASCO, and Veego laboratory instruments. Performed regular backup verification and ensured secure storage of laboratory data. Maintained IT asset inventory and documented support tickets. Ensured timely issue resolution while following IT support processes and security standards.
Provided desktop and end-user technical support. Installed, configured, and troubleshot Windows operating systems. Installed and configured printers, scanners, and other peripherals. Diagnosed and resolved hardware and software issues. Configured Outlook and resolved email-related issues. Provided LAN/Wi-Fi and basic network troubleshooting. Performed software installation, updates, and system maintenance. Managed user accounts and provided remote support using AnyDesk/TeamViewer. Maintained IT assets and documented support activities. Coordinated with vendors for IT equipment and issue resolution.