William Wood

Citrix & EUC Engineer| Healthcare Systems | Hybrid Cloud | Azure | VDI

Santa Barbara, California, United States

About

Senior Infrastructure and EUC Architect with 15+ years of experience designing and delivering Citrix Virtual Apps & Desktops (CVAD) solutions across enterprise healthcare environments. Currently engaged in a large-scale healthcare system merger involving the consolidation of two enterprise Active Directory domains into one and four datacenters into two, supporting 32 hospitals and over 8,000 users. This work includes aligning identity, infrastructure, and EUC platforms to support a unified, scalable environment. Specialize in Citrix, NetScaler ADC, and hybrid Microsoft Azure infrastructure, with a strong focus on PowerShell automation, non-persistent VDI design, and profile management using FSLogix. Experienced in building resilient, high-performance environments that support clinical and business-critical workloads. Core areas of focus include: • Citrix Virtual Apps & Desktops (CVAD) architecture and delivery • NetScaler / Citrix ADC (Gateway, GSLB, MFA) • Hybrid cloud design (Microsoft Azure + on-prem) • Active Directory (multi-site design, consolidation, GPO strategy) • PowerShell automation and environment standardization • FSLogix, WEM, and modern EUC optimization Known for leading infrastructure transformations, including domain consolidation, datacenter reduction, and VDI modernization. I focus on delivering solutions that are not only technically sound but operationally sustainable and aligned with real-world healthcare environments.

Experience

  • Sr. Consulting Engineer at Sagewood Company, LLC
    Jan 2023 - Present · 3 yrs 7 mos

    Leading consulting engagements focused on Citrix, EUC/VDI, and hybrid cloud infrastructure for enterprise healthcare organizations. Key contributor to a large-scale healthcare system merger, consolidating two enterprise Active Directory domains into one and four datacenters into two, supporting 32 hospitals and 8,000+ users • Healthcare merger: consolidated two enterprise domains into a single domain supporting multiple hospitals • Upgraded six SDX NetScalers with multiple VPX instances across four datacenters • Designed and delivered enterprise Citrix CVAD environments for a multi-site engineering company • Developed PowerShell automation solutions, including Microsoft 365 deployment integration • Designed Azure-based hybrid infrastructure and disaster recovery strategies for enterprise Citrix environments • Engineered a hybrid profile architecture integrating Citrix Profile Management with FSLogix ODFC containers • Authored Tier 2-ready operational runbooks and SOPs for Citrix, NetScaler, AVD, and FSLogix environments

  • Citrix Consulting Engineer at Aspen Systems & Associates Inc
    Mar 2019 - Dec 2023 · 4 yrs 10 mos

    Supported and optimized enterprise Citrix environments across multi-site healthcare deployments Executed NetScaler upgrades and configuration changes, including load balancing and GSLB Performed and validated disaster recovery failover testing using Nutanix clusters Built and supported non-persistent VDI environments using PVS, WEM, and FSLogix Supported hybrid desktop delivery models leveraging SCCM and Citrix provisioning technologies Operated within structured change control environments (ServiceNow / ITIL practices)