Mississauga, Ontario, Canada
I’m a Computer Science student at TMU specializing in full-stack development, AI integration, and scalable cloud systems. I’ve built web apps with React, FastAPI, and PostgreSQL, integrating tools like Stripe and Firebase for real-world functionality. Alongside my technical skills, I bring strong marketing and content creation experience, having led digital campaigns and video production for startups and organizations. I’m seeking opportunities to apply my technical expertise in software development while leveraging my creative marketing background to build impactful, user-focused solutions.
Supervise front-of-house operations and staff to deliver exceptional guest experiences for 300+ patrons per performance. Upsold memberships and premium packages, contributing to a 10% increase in average ticket revenue. Resolved customer inquiries and coordinated event logistics to ensure seamless theatre operations and audience satisfaction.
Developed and refined frontend features for a consumer fitness mobile application, improving onboarding and core user flows and increasing overall app usability. Integrated frontend workflows with backend services for class bookings, memberships, and user data, ensuring reliable data synchronization across the application. Analyzed user feedback and in-app usage patterns to prioritize iterative feature improvements, contributing to improved user retention and engagement.
Engaged prospective customers through targeted cold calls and personalized outreach, generating qualified leads and improving conversion rates. Collaborated with sales and marketing teams to refine outreach strategies and optimize engagement pipelines. Strengthened client relationships by delivering tailored product presentations and follow-ups that improved response rates by 18%.
Contributed to enterprise backend systems supporting telecom operations and internal analytics for a national mobile network operator. Developed and maintained Java-based backend services and RESTful APIs, working with SQL and relational databases to process large-scale subscriber and operational data. Handled 1M+ records and optimised database queries and service logic, reducing average response times by 40% and improving reliability of internal reporting systems.
Delivered personalized recommendations that contributed to a 15% increase in upsell revenue and higher average purchase value. Consistently exceeded monthly sales targets and recognized for strong customer satisfaction scores. Built lasting customer relationships through product education and tailored experiences, driving repeat business. Maintained accurate inventory and merchandising standards, ensuring efficient store operations. Collaborated with team members to support seasonal promotions and events, leading to record holiday sales performance.