Berlin, Berlin, Germany
Experienced Seller with a demonstrated history of working in the food production industry. Skilled in AutoCAD, Food & Beverage, Team Motivation, Microsoft Word, and Communication. Strong sales professional with an ongoing Bachelors in Mechanical Engineering
• Managed reservations and bookings across Europe in the ITO department at Deutsche Bahn. • Collaborated with team members to ensure efficient handling of international ticketing operations. • Implemented strategies to streamline processes and improve customer satisfaction. • Utilized communication and organizational skills to effectively coordinate with various stakeholders.
• Managed merchandise sorting and restocking, ensuring shelves were visually appealing for customers. • Operated tills efficiently to facilitate smooth transactions during peak holiday foot traffic. • Provided exceptional customer service by assisting with queries and enhancing the overall shopping experience.
• Managed reservations and bookings for customers across Europe at Deutsche Bahn's International Ticketing Office. • Provided exceptional customer service and resolved inquiries efficiently. • Collaborated with team members to ensure smooth operations and customer satisfaction.
• Managed guest check-in and check-out procedures at Hotel B&B in Berlin, Germany. • Handled cash management, daily closing tasks, and addressed customer complaints to ensure top-notch customer service. • Provided exceptional reception services to create a welcoming environment for guests. • Developed strong communication and problem-solving skills in a fast-paced hospitality setting.