Paris, Île-de-France, France
I help Banks and fintechs deliver strategic payments transformation. With 10+ years in financial services across Europe and North America, I’ve worked on product and consulting engagements for tier-1 banks and fintechs, sitting at the intersection of business, technology, and regulation. My focus: turning complex payment requirements into scalable products that reduce risk, improve STP, and unlock new revenue. What I do best •Own end-to-end payments products (vision, roadmap, delivery, KPIs) across SEPA, and instant schemes •Lead multi-country transformations for banks modernising legacy platforms (ISO 20022, real-time clearing) •Align stakeholders (Tech, Ops, Compliance, Business) around clear requirements and measurable outcomes •Translate regulatory and scheme rules into practical features that work for operations and clients Selected impact •Delivered SEPA compliance and modernisation programs for 8+ European banks (EBA STEP2/RT1, STET, TIPS) •Defined a high-value clearing for a major Portuguese bank, supporting national payments strategy •Supported the redesign of a Central Bank’s RTGS infrastructure, improving resilience and future-proofing for ISO 20022 •Contributed to UI enhancements on an enterprise payments platform used by global banks including HSBC, JPMorgan, ING, AIB, Novo Banco, and Intesa Sanpaolo Experience snapshot •Currently: Consultant, Projective Group – leading payments modernisation projects across Europe •Previously: 5 years at Fiserv (Enterprise Payments Platform – EPP) serving European and US clients Toolbox & certifications •Tools: JIRA, Confluence, SQL, Tableau, SOAP UI, Splunk, Balsamiq •Certified: Scrum Master, Product Owner, PRINCE2, BCS Business Analyst Global profile •Locations: Paris, London, Singapore, US (East & West Coast), Vancouver, Taipei, Hong Kong, Shanghai •Languages: French (native), English (fluent), Mandarin Chinese (B2) ✉️ Let’s connect if you’re hiring or building products in digital payments or fintech - [email protected]
• Contributed to the modernization of a Central Bank’s RTGS (Real-Time Gross Settlement) and Messaging Gateway infrastructures, including performing a comprehensive gap analysis (diagnostic, simulation, gap assessment, risk evaluation), and vendor procurement (RFP drafting, vendor evaluation). • Conducted in-depth studies on SEPA Instant Payments, regulatory compliance, and payment ecosystem developments to support client initiatives in payment innovation and infrastructure readiness.
• Member of the Product team (12+ members across the UK and US), working on the Enterprise Payments Platform (EPP — formerly Dovetail System), a centralized payments system enabling financial institutions to process all payment types across 50+ clearing schemes on a single, compliant, and cost-efficient platform. • Oversaw strategic initiatives for SEPA compliance releases, including EBA STEP2 (SCTs & SDDs), EBA RT1 (SCT Inst), STET, TIPS, LK CEFTS, Euro1/STEP1, and SWIFT/ISO 20022 standards. • Delivered product enhancements across UI, APIs, sanction checks, liquidity, and clearing/settlement processes. • Authored user stories and specifications for both internal development teams and international banking clients (EU & US). • Actively participated in Scrum ceremonies, validated BA deliverables, and triaged product/client defects while driving timely resolution. • Acted as mentor to new Business and Product Analysts, guiding them on agile workflows, tools (Jira, Confluence), product domain, and documentation practices.
• Owned 6 User Interface functional modules on the EPP platform used by bank operations teams. Served as the go-to expert for clients on UI functionality, use cases, and product enhancements. • Contributed to a UI refresh initiative, aligning user interface modernization with broader business goals. Collaborated with US-based design consultants and documented new screen flows. • Drove annual SEPA compliance rollouts, partnering with 7+ major European banks (ING, AIB, HSBC etc) to gather requirements, present solutions, and ensure seamless adoption. • Supported SWIFT gpi and universal confirmation initiatives to strengthen global payment transparency and compliance. • Drove functional analysis and delivery across a wide range of components: Charging, Billing, Routing, Clearing, Authorization, and Dodd-Frank compliance. • Transitioned projects from Waterfall to Agile, ensuring continuous delivery and improved stakeholder collaboration.
• Contributed to the enhancement of the Dovetail/EPP platform supporting 50+ global clearing systems. • Played a key role in the integration of US ACH clearing, defining requirements and coordinating QA testing for smooth implementation. • Produced detailed release notes for client-wide distribution—enhancing transparency and supporting customer success. • Led QA efforts and defined fixes for UI-related issues, improving overall user experience. • Collaborated with European client delivery teams to perform functional validations and evaluations, ensuring high-quality deliverables and reducing defects.
• Acquired strong technical understanding of APIs, web services, batch processing, and financial protocols including credit cards, ACH, SWIFT, and digital wallets. Specialized in authorization, settlement, and reconciliation workflows. • Coordinated extensively with internal teams (Risk, Mobile, Core, Accounting, Engineering), Acquiring Banks, and external payment processors to ensure seamless integration and operational alignment. • Conducted User Acceptance Testing (UAT) and QA for multiple digital payment projects, including mobile apps, ACH processors, acquiring banks, and digital wallets. – Prepared test plans, created and managed test data, executed end-to-end and sanity test cases. – Ran SQL queries and reviewed XMLs, triaged issues, and managed JIRA incident tickets. • Participated in production testing and go-live ramp-up, collaborating with Level 2 Support and external vendors to resolve technical issues. Logged and tracked issues using Cherwell. • Created and maintained UML diagrams (activity, sequence, use case, class, deployment) to model system behavior and transaction flows. • Built reports and dashboards in Splunk Enterprise to monitor KPIs and support data-driven decision-making. • Supported project and program managers by tracking defects, preparing status reports, and assisting with delivery coordination across teams.
• Supported the buying and planning team by purchasing materials and supplies across multiple categories; submitted purchase orders using Macola, AS400, and online platforms. • Contributed to ERP data migration, transferring supplier and materials information while tracking serial numbers to ensure inventory accuracy. • Assisted in the implementation of a barcoding system for inventory management by identifying and labeling items, reconciling inventory records with physical stock, and improving warehouse efficiency. • Compiled a database of 400+ targeted B2B contacts across industries, integrated into the company’s CRM system to support business development efforts. • Gained exposure to international trade regulations—studied import/export procedures including tariffs, duties, and customs compliance. • Participated in shipping and receiving operations, assisting in labeling and physical movement of orders to streamline logistics processes.
• Contributed to market research and communications for a consulting firm specializing in Powder Metallurgy (PM), based near Shanghai. • Drafted and distributed press releases to promote the company internationally — one was successfully published on Asiatoday.com. • Compiled a targeted media list of journalists and editors to support ongoing public relations efforts. • Assisted in the preparation of the 2012 Powder Metallurgy Conference in Delhi, India: coordinated guest outreach, supported budget planning, and liaised with event organizers. • Participated in drafting a technical report for a hydraulic press manufacturing client.