Rüdiger Foos

Head of Services (in IT Shared Services / IT Operations) at DB Fernverkehr AG

Kelkheim, Hesse, Germany

About

Throughout my studies and employment, I have learned to apply my knowledge in a problem-oriented way and that constructive criticism is key to a healthy relationship among clients and colleagues. Currently in the process of setting up a structured environemnt management in the sales and distribution department of Deutsche Bahn AG.

Experience

  • Head of Services (in IT Shared Services / IT Operations) at DB Fernverkehr AG
    Apr 2023 - Present · 3 yrs 4 mos

  • DB Vertrieb GmbH (5 yrs 2 mos)
    • Head Of Service Management
      Jun 2018 - Apr 2023 · 4 yrs 11 mos

    • Senior Agile Service Manager
      Mar 2018 - Jun 2018 · 4 mos

  • Senior Specialist at DB Systel GmbH
    Apr 2017 - Mar 2018 · 1 yr

  • Sogeti Deutschland GmbH (Frankfurt Area, Germany)
    • Delivery Consultant
      May 2013 - Apr 2017 · 4 yrs

      Setting up an outsourced test factory as managed testing service in the renewables & environment industry.

    • IT Consultant
      Dec 2012 - May 2013 · 6 mos

      Supporting a multinational software corporation in creating a business-driven, risk-based approach to structured testing. Organized across multiple test lines, the main challenge is to set up and coordinate resources from around the world.

  • Student / Management Consultant at Wall Street institute
    Mar 2012 - May 2012 · 3 mos

    Consultancy in Practice student project in collaboration with the Mahidol University, Thailand. A group of four students was hired to focus on two parts of a real world Management Consultancy project. Main responsibilities included proposing an appropriate target framework for leads generated by campaigns and presenting the risks from and a strategy to avoid cannibalisation of leads. Additionally, the team achieved to prepare a framework for the implementation of an internal center audit. This included the proposal of a measurement and reward structure for center management.