Knoxville, Tennessee, United States
Accomplished IT Consultant and C-Level Professional, with over 25 years of expertise leading teams in designing, implementing and securing robust enterprise infrastructure initiatives and solutions, based on identified business needs and requirements, balanced against acceptable risks, for start-ups to Fortune 500 companies. Trusted and loyal member of executive teams, providing strategic leadership, dissecting complex business issues, and crafting cost-effective solutions. • Certified Information Systems Security Professional (CISSP) and Barracuda NG Firewall Security Expert. Nearly 30 years of experience hardening software and hardware, designing secure solutions, performing security audit remediation and penetration testing. • Qualified expert witness in the areas of computer security and data recovery in the US Virgin Islands. Testified as an expert in multiple criminal and civil cases. • Lifelong learner with an ongoing, voluntary, and self-motivated pursuit of knowledge. Highly analytical and forward-thinking executive who possesses an impressive array of technical skills, certifications and business acumen, gained primarily through in-field experience. Known as a pragmatic solver of complex problems with an emphasis on team approach. • Eager to share skills, knowledge and expertise. Concrete track record for building, leading, motivating and mentoring high-caliber team members in order to achieve exceptional levels of performance and efficiency for the organization and the clients they serve. • Excellent liaison between technical and non-technical audiences with well-honed communication skills, both written and verbal. Empathetic listener, who brings a holistic approach to risk and change management.
Worked closely with the CIO, providing forward leaning, thought leadership. Managed the teams responsible for all aspects of IT infrastructure. Focused on continuous process improvement. Was the lead IT Consultant and Enterprise Architect to clients worldwide.
PC Paradise was the flagship Apple, HP, and IBM dealership to the US & British Virgin Islands, providing a full range of systems integration services to 500+ corporate, government and education accounts, with over $50 million in lifetime revenue. Reported to company President; involved in all aspects of business strategy. Ensured the technological prowess of the company through research, development and training. Provided mentoring to 19 sales and service staff between two retail locations.
Colorado Idea Net was an IT consulting company, providing web development services (including eCommerce solutions, cyber security, digital marketing & infrastructure consulting), serving startups, Fortune 500 corporate and education clients. Oversaw all aspects of the consulting program, including the hiring and training of 11 team members. Ensured timely and profitable delivery of IT products to clients. Implemented agile methodology across the company. Ensured PCI DSS compliance for all eCommerce ventures